FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA /OPTIUM

MDR report key: 1803177 · Received August 31, 2007

Report

Report Number
2954323-2007-16281
Event Type
Malfunction
Date Received
August 31, 2007
Date of Event
August 2, 2007
Report Date
August 31, 2007
Manufacturer
ABBOTT DIABETES CARE LIMITED UK
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE METER HAS BEEN RETURNED AND AN INVESTIGATION IS IN PROGRESS. A FOLLOW-UP REPORT WILL BE FILED WHEN INVESTIGATION RESULTS ARE AVAILABLE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA21DEC2006 LETTER.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THEIR PRECISION XTRA BLOOD GLUCOSE METER IS SHOWING WRONG DATE AND TIME SETTINGS AND IS BEING USED WITH PRECISION LINK V2.6 SOFTWARE. THIS IS A KNOWN MALFUNCTION WITH THE SOFTWARE THAT CAUSES INCORRECT TRENDING OF GLUCOSE RESULTS. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION XTRA /OPTIUM BLOOD GLUCOSE METER NBW ABBOTT DIABETES CARE LIMITED UK NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK