FDA Adverse Event Malfunction Summary report: N

FREESTYLE FLASH

MDR report key: 1803102 · Received September 10, 2007

Report

Report Number
2954323-2007-16727
Event Type
Malfunction
Date Received
September 10, 2007
Date of Event
August 10, 2007
Report Date
September 10, 2007
Manufacturer
ABBOTT DIABETES CARE INC., USA
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED AN ISSUE WITH THEIR METER WHICH SUGGESTS THE MEMORY OVERWRITE MALFUNCTION HAS OCCURRED. THE PRODUCT HAS BEEN REQUESTED FOR INVESTIGATION. A FOLLOW UP REPORT WILL BE SUBMITTED IF THE METER IS RETURNED. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED AN ISSUE WITH THEIR METER WHICH SUGGESTS THE MEMORY OVERWRITE MALFUNCTION HAS OCCURRED. THE CUSTOMER ALSO STATED THAT DUE TO THE ERROR MESSAGE SHE WAS UNABLE TO TEST AND IS FEELING WEAK. SHE DID NOT SEEK THIRD PARTY MEDICAL INTERVENTION AND DID NOT SELF-TREAT WITH MEDICATION. THERE WAS NO REPORT OF DEATH OR SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FLASH BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC., USA NI 0633504

Patients

Seq Age Sex Outcome Treatment
1 NI