FDA Adverse Event Malfunction Summary report: N

MEMBRANE CHANGER (RELOADABLE) / SINGLE UNIT

MDR report key: 18029688 · Received October 30, 2023

Report

Report Number
18029688
Event Type
Malfunction
Date Received
October 30, 2023
Date of Event
July 25, 2023
Report Date
September 12, 2023
Manufacturer
SENTEC AG
Product Code
LKD
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MN
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Description of Event or Problem · 0

SENTEC AG INITIATED A CUSTOMER INFORMATION LETTER FOR MEMBRANE CHANGER PRODUCTS DUE TO SPECIFIC LOTS POSSIBLY CONTAINING A NON-CONFORMING DEFECT. DURING THE MANUFACTURING PROCESS THERE WERE COMPONENTS THAT REQUIRED REWORK AND DURING THAT STEP, BUT BEFORE ASSEMBLY, AN ADDITIONAL PIECE OF MATERIAL MAY HAVE BEEN LEFT IN THE DEVICE. PLEASE NOTE WE NEVER ACTUALLY RECEIVED THIS NOTICE FROM SENTEC AG. WE DISCOVERED THE CUSTOMER INFORMATION LETTER THROUGH ECRI. THE POTENTIAL FOR HARM IS BASED ON THE LETTER FROM SENTEC AG STATING THE DEFECT COULD HAVE AN IMPACT ON MEASUREMENT READINGS, IMPACT ON THE SENSOR MEMBRANE AND POTENTIAL HARM TO PATIENT SKIN. BASED ON THIS INFORMATION, WE REQUESTED REPLACEMENT PRODUCTS FROM SENTEC AG. SENTEC AG DECLINED REPLACEMENT AND TOLD US THE DEFECT POSED NO IMPACT ON SKIN INTEGRITY. THIS RESPONSE DIFFERS FROM THE ALERT LETTER STATING IT AS A POTENTIAL FOR HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
130604 MEMBRANE CHANGER (RELOADABLE) / SINGLE UNIT MONITOR, CARBON-DIOXIDE, CUTANEOUS LKD SENTEC AG MC-R 225253

Patients

Seq Age Sex Outcome Treatment
1 Unknown