FDA Adverse Event Malfunction Summary report: N

FREESTYLE

MDR report key: 1800503 · Received August 31, 2007

Report

Report Number
2954323-2007-16242
Event Type
Malfunction
Date Received
August 31, 2007
Date of Event
August 3, 2007
Report Date
August 31, 2007
Manufacturer
ABBOTT DIABETES CARE INC, USA
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE INVESTIGATION RESULTS ARE AVAILABLE.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING ERRATIC READINGS ON HER FREESTYLE BLOOD GLUCOSE MONITOR. CUSTOMER REPORTED RECEIVING READINGS OF 2.4 MMOL/L, 7.9 MMOL/L AND 15.6 MMOL/L WITHIN 10 MINUTES. ALL TESTS WERE PERFORMED ON THE FINGER. THE RESULTS WHEN PLOTTED ON A PARKES ERROR GRID FELL INTO THE "C" ZONE SHOWING THE DIFFERENCE IN VALUES TO BE CLINICALLY SIGNIFICANT. THE CUSTOMER ADDITIONALLY REPORTED ON 07 AUG 2007, THAT WHILE WAITING FOR REPLACEMENT PRODUCT, SHE HAD BEEN GUESSING ON HOW TO PROPERLY DOSE HER MEDICATION. THE CUSTOMER REPORTED SWEATING PROFUSELY, TWITCHING, SHAKING AND EXPERIENCING CRAMPS. THE CUSTOMER WAS TAKEN TO A LOCAL HOSPITAL. EXACT DIAGNOSIS AND TREATMENT WHILE AT THE HOSPITAL IS UNKNOWN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE BLOOD GLUCOSE MONITORING SYSTEM NBW ABBOTT DIABETES CARE INC, USA NA 0701640

Patients

Seq Age Sex Outcome Treatment
1 UNK