FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1800084 · Received August 11, 2010

Report

Report Number
1644487-2010-01842
Event Type
Malfunction
Date Received
August 11, 2010
Date of Event
July 12, 2010
Report Date
July 12, 2010
Manufacturer
CYBERONICS, INC.
Product Code
MUZ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE IS SUSPECTED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

IT WAS REPORTED THAT A SITE'S (B)(6) HANDHELD DEVICE WAS NOT FUNCTIONING PROPERLY. WHILE THE SITE WAS TRYING TO SET THE TIME, THEY RECEIVED A WARNING MESSAGE STATING THAT THE BATTERY WAS LOW AND THEN THE HANDHELD TURNED OFF. THE NURSE WHO CALLED IN STATED THAT WHENEVER THE PHYSICIAN TRIES TO USE THE HANDHELD, IT WILL TURN OFF IF NOT PLUGGED IN. ALL THE CABLES WERE CHECKED AND FOUND TO BE SECURE BUT THE POWER LIGHT WOULD NOT STAY ON. A NEW POWER CORD WAS SENT TO THE SITE TO SEE IF THIS WOULD RESOLVE THE ISSUE. GOOD FAITH ATTEMPTS TO OBTAIN ADDITIONAL INFO AS WELL AS OBTAIN THE POWER CORD IN QUESTION FOR PRODUCT ANALYSIS HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE MUZ CYBERONICS, INC. 250 749110

Patients

Seq Age Sex Outcome Treatment
1