FREESTYLE FREEDOM LITE
Report
- Report Number
- 2954323-2010-01117
- Event Type
- Injury
- Date Received
- August 13, 2010
- Date of Event
- July 24, 2010
- Report Date
- August 13, 2010
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
IT WAS IDENTIFIED THAT THE CUSTOMER WAS REPORTEDLY ATTEMPTING TO USE INCOMPATIBLE TEST STRIPS WITH HER BLOOD GLUCOSE METER. ADC CUSTOMER SERVICE EDUCATED THE CALLER ABOUT TEST STRIP COMPATIBILITY. THIS CASE DOES NOT INVOLVE A PRODUCT MALFUNCTION AND NO PRODUCT INVESTIGATION IS REQUIRED. THIS IS THE FINAL REPORT. NOTE: CUSTOMER'S DAUGHTER REPORTED CUSTOMER WAS USING INCOMPATIBLE FREESTYLE CLASSIC TEST STRIPS (LOT# 1000437) WITH THEIR FREESTYLE FREEDOM LITE METER ((B)(4)).
CUSTOMER'S FAMILY MEMBER REPORTED CUSTOMER'S FREESTYLE FREEDOM LITE METER DID NOT TURN ON WITH TEST STRIP INSERTION. CUSTOMER'S FAMILY MEMBER FURTHER REPORTED CUSTOMER EXPERIENCED SYMPTOMS OF SWEATINESS, UNRESPONSIVENESS AND LOSS OF CONSCIOUSNESS. PARAMEDICS WERE CALLED AND TRANSPORTED CUSTOMER TO A HEALTH CARE FACILITY. IT IS UNKNOWN IF THERE WAS ANY DIAGNOSIS OR TREATMENT GIVEN AT THE HEALTH CARE FACILITY. CUSTOMER'S FAMILY MEMBER ALSO REPORTED CUSTOMER TOOK HER INSULIN MEDICATION; HOWEVER, IT IS UNCLEAR IF IT WAS TAKEN BEFORE OR AFTER THE REPORTED EVENT. ADC CUSTOMER SERVICES MADE MULTIPLE ATTEMPTS TO FOLLOW-UP WITH THE CUSTOMER FOR ADDITIONAL INFORMATION BUT WITHOUT ANY SUCCESS. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE FREEDOM LITE | BLOOD GLUCOSE MONITORING SYSTEM | NBW | 1000437 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |