FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 17967025 · Received October 19, 2023

Report

Report Number
2518422-2023-27334
Event Type
Malfunction
Date Received
October 19, 2023
Date of Event
October 12, 2023
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ND, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H10: MULTIPLE ATTEMPTS HAVE BEEN MADE ON 07-OCT-2023, 24-OCT-2023, AND 01-NOV-2023 TO TRY TO OBTAIN FURTHER INFORMATION ABOUT THIS CASE, BUT NO RESPONSE WAS RECEIVED FROM THE BIOMEDICAL ENGINEER (BME). THIS FILE IS CLOSED AND CAN BE REOPENED IF NEW INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT BY THE CUSTOMER ON THE V60, INDICATING THAT THE BOTTOM OF THE TOUCHSCREEN WAS NOT RESPONSIVE, AND THE TOUCHSCREEN COULD NOT BE CALIBRATED. IT WAS REPORTED THAT THERE WAS NO PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED. THE CUSTOMER REPORTED TO THE REMOTE SERVICE ENGINEER (RSE) THAT THE BOTTOM OF THE TOUCHSCREEN WAS NOT RESPONSIVE, AND THE TOUCHSCREEN COULD NOT BE CALIBRATED. THE RSE PROVIDED THE PART NUMBER OF THE TOUCHSCREEN TO THE CUSTOMER FOR REPAIR UPON REQUEST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2078954 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 V60PLUS VENTILATOR

Patients

Seq Age Sex Outcome Treatment
1 Unknown