FDA Adverse Event Malfunction Summary report: N

VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1792082 · Received August 10, 2010

Report

Report Number
1319681-2010-00159
Event Type
Malfunction
Date Received
August 10, 2010
Date of Event
July 12, 2010
Report Date
August 10, 2010
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
KHO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

RELEVANT ANALYZER DATA LOGGER FILES WERE REVIEWED AND IDENTIFIED UNEXPECTED PERFORMANCE OF MULTIPLE ANALYZER MODULES OF THE VITROS ECIQ SYSTEM. SERVICE ACTIONS WERE TAKEN TO RETURN THE SYSTEM TO EXPECTED OPERATION WITH NO RECURRENCE OF NON-REPRODUCIBLE HIGHER THAN EXPECTED RESULTS. THE INVESTIGATION CONCLUDES THE ROOT CAUSE OF THE HIGHER THAN EXPECTED VITROS B-HCG RESULT WAS ANALYZER RELATED.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED A NON-REPRODUCIBLE HIGHER THAN EXPECTED TOTAL B-HCG RESULT FROM A PATIENT SAMPLE USING VITROS TOTAL B-HCG II REAGENT ON A VITROS ECIQ SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE HIGHER THAN EXPECTED VITROS B-HCG PATIENT RESULT WAS NOT REPORTED FROM THE LABORATORY. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER KHO ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1