FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 1792080 · Received August 10, 2010

Report

Report Number
2939301-2010-06409
Event Type
Malfunction
Date Received
August 10, 2010
Report Date
July 16, 2010
Manufacturer
LIFESCAN, INC.
Product Code
MDS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE LAY USER/PATIENT'S PRODUCT(S) HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS WITH THE FOLLOWING FINDINGS: THE METER INVOLVED IN THIS CASE FAILED TESTING. THE METER WAS FOUND TO HAVE PCB CONTAMINATION. IF ANY ADDITIONAL INFORMATION IS AVAILABLE, THE FDA WILL BE NOTIFIED IN A SECOND FOLLOW UP REPORT. AT THIS TIME, WE CONSIDER THIS MATTER CLOSED.

Description of Event or Problem · 1

THE LAY USER/PATIENT CONTACTED LIFESCAN ALLEGING THAT PC REMAINS ON THE METER DISPLAY. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WERE NO ALLEGATIONS OF HARM OR INJURY. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT.

Description of Event or Problem · 1

RN ABOUT TO PULL FEMORAL SHEATH POST HEART CATH, AND WAS CHECKING FEMOSTOP FUNCTION. EEE APPEARED IN THE DIGITAL READ AREA. RN WAS ABLE TO GET A NEW FEMOSTOP AND THEN PULLED SHEATH.====================== HEALTH PROFESSIONAL'S IMPRESSION======================WE HAVE HAD AN ISSUE WITH THIS PRODUCT, REPORTING 7 SINCE MAY OF THIS YEAR, 5 OF WHICH INVOLVE ERROR MESSAGES. WE ARE RE-EDUCATING STAFF TO SEE IF USER OR DEVICE ERROR IS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT MDS LIFESCAN, INC. 3020387

Patients

Seq Age Sex Outcome Treatment
1 26 YR