FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 17919143 · Received October 12, 2023

Report

Report Number
3013756811-2023-140541
Event Type
Malfunction
Date Received
October 12, 2023
Date of Event
September 20, 2023
Report Date
October 12, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000084
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. THE TANDEM PUMP USER GUIDE INSTRUCTS THE USER TO REMOVE ANY RESIDUAL AIR FROM THE CARTRIDGE.

Description of Event or Problem · 0

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 300 UNITS OF INSULIN DURING THE LOAD SEQUENCE. ADDITIONALLY, IT WAS REPORTED THAT INSULIN DRIPS WERE NOT OBSERVED TO BE EXITING THE TUBING DURING THE LOAD FILL PROCESS. REPORTEDLY, CUSTOMER WAS NOT PERFORMING THE PROPER AIR REMOVAL TECHNIQUES. A NEW CARTRIDGE WAS LOADED TO RESOLVE THE ISSUES. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 183-203 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2119102 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 6045208 00389152000084

Patients

Seq Age Sex Outcome Treatment
1 68 YR Female