FDA Adverse Event Malfunction Summary report: N

RAD-97 PULSE CO-OXIMETER

MDR report key: 17917051 · Received October 11, 2023

Report

Report Number
3019388613-2023-00259
Event Type
Malfunction
Date Received
October 11, 2023
Date of Event
August 31, 2023
Report Date
September 17, 2023
Manufacturer
MASIMO - 15750 ALTON PKWY
Product Code
MWI
UDI-DI
00843997012317
PMA / PMN Number
K212161
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL MANUFACURING NARRATIVE: OTHER, OTHER TEXT: THE DEVICE HAS NOT BEEN RETURNED TO THE INVESTIGATION FACILITY TO ALLOW FOR AN ANALYSIS TO BE PERFORMED. IF THE PRODUCT IS RECEIVED FOR EVALUATION OR NEW INFORMATION IS OBTAINED, A FOLLOW UP REPORT WILL BE SUBMITTED. INITIAL REPORTER PHONE NUMBER EXCEEDED MAXIMUM ALLOWABLE DIGITS, PHONE NUMBER IS AS FOLLOWS: (B)(6). H3 OTHER TEXT : DEVICE NOT RETURNED.

Additional Manufacturer Narrative · 0

ADDITIONAL MANUFACURING NARRATIVE: OTHER, OTHER TEXT: THE RETURNED DEVICE WAS INVESTIGATED. THE RAD-97 WAS UNABLE TO OBTAIN MEASUREMENTS AND DISPLAYED A "SENSOR OFF" ERROR MESSAGE. THE INABILITY TO OBTAIN VALUES OR INTERUPTION IN MEASUREMENT WAS DUE TO A SOLDER JOINT FAILURE ON THE TECHNOLOGY BOARD. INITIAL REPORTER PHONE NUMBER EXCEEDED MAXIMUM ALLOWABLE DIGITS, PHONE NUMBER IS AS FOLLOWS: +(B)(6).

Additional Manufacturer Narrative · 0

OTHER, OTHER TEXT: "UDI RELATED DATA QUALITY UPDATES ONLY." THIS CORRECTION UPDATES THE UDI INFORMATION, 510K NUMBER, AND MODEL NUMBER TO ENSURE ALIGNMENT WITH GUDID. THE 510K NUMBER IN GUDID WAS UPDATED TO K212161 TO CORRESPOND WITH MASIMO'S 4-DIGIT MODEL NUMBER (9738).

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE DEVICE HAS DROPOUTS IN THE MEASUREMENT. THERE WERE NO PATIENT IMPACT OR CONSEQUENCES REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE DEVICE HAS DROPOUTS IN THE MEASUREMENT. THERE WAS NO PATIENT IMPACT OR CONSEQUENCES REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE DEVICE HAS DROPOUTS IN THE MEASUREMENT. THERE WERE NO PATIENT IMPACT OR CONSEQUENCES REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1414856 RAD-97 PULSE CO-OXIMETER MONITOR, PHYSIOLOGICAL, PATIENT (WITHOUT ARRHYTHMIA DETECTION OR ALARMS) MWI MASIMO - 15750 ALTON PKWY 9738 00843997012317

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown