FDA Adverse Event Malfunction Summary report: N

ALLEGRETTO WAVE EYE-Q

MDR report key: 1791496 · Received August 6, 2010

Report

Report Number
3003288808-2010-00405
Event Type
Malfunction
Date Received
August 6, 2010
Date of Event
July 9, 2010
Report Date
July 9, 2010
Manufacturer
WAVELIGHT AG (PRESSATH)
Product Code
LZS
PMA / PMN Number
P030008
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).

Description of Event or Problem · 1

ADVERSE EVENT(S): "NO PATIENT INVOLVED" (NO PATIENT INVOLVEMENT). PRODUCT PROBLEM(S): "CARD READ ISSUE" (COMPUTER SOFTWARE ISSUE). TECHNICIAN REPORTED WAVE CARD DID NOT WORK. WAVE CARD WAS RETURNED TO ALCON CUSTOMER SERVICE, FOR CREDIT AND REPLACEMENT. WAVE CARD SHOWED ZERO PROCEDURE ON FIRST TEST, AND SHOWED 'CAN'T READ CHIP, FUSES ON' AT SECOND TEST, WHEN RETURNED CARD WAS TESTED BY ALCON CUSTOMER SERVICE. ALCON TECHNICAL SUPPORT WAS CONTACTED, AND THEY STATED THAT CARD USE NOT FOUND ON THE SYSTEM LOG FILE. CURRENT INFORMATION DOES NOT INDICATE PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ALLEGRETTO WAVE EYE-Q OPHTHALMIC EXCIMER LASER SYSTEM LZS WAVELIGHT AG (PRESSATH) 8065990601 NA

Patients

Seq Age Sex Outcome Treatment
1 NA