FDA Adverse Event
Malfunction
Summary report: N
ALLEGRETTO WAVE EYE-Q
MDR report key: 1791496
·
Received August 6, 2010
Report
- Report Number
- 3003288808-2010-00405
- Event Type
- Malfunction
- Date Received
- August 6, 2010
- Date of Event
- July 9, 2010
- Report Date
- July 9, 2010
- Manufacturer
- WAVELIGHT AG (PRESSATH)
- Product Code
- LZS
- PMA / PMN Number
- P030008
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).
Description of Event or Problem · 1
ADVERSE EVENT(S): "NO PATIENT INVOLVED" (NO PATIENT INVOLVEMENT). PRODUCT PROBLEM(S): "CARD READ ISSUE" (COMPUTER SOFTWARE ISSUE). TECHNICIAN REPORTED WAVE CARD DID NOT WORK. WAVE CARD WAS RETURNED TO ALCON CUSTOMER SERVICE, FOR CREDIT AND REPLACEMENT. WAVE CARD SHOWED ZERO PROCEDURE ON FIRST TEST, AND SHOWED 'CAN'T READ CHIP, FUSES ON' AT SECOND TEST, WHEN RETURNED CARD WAS TESTED BY ALCON CUSTOMER SERVICE. ALCON TECHNICAL SUPPORT WAS CONTACTED, AND THEY STATED THAT CARD USE NOT FOUND ON THE SYSTEM LOG FILE. CURRENT INFORMATION DOES NOT INDICATE PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ALLEGRETTO WAVE EYE-Q | OPHTHALMIC EXCIMER LASER SYSTEM | LZS | WAVELIGHT AG (PRESSATH) | 8065990601 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |