SERIES 20000 LEGACY
Report
- Report Number
- 2028159-2010-01411
- Event Type
- Malfunction
- Date Received
- August 6, 2010
- Date of Event
- July 9, 2010
- Report Date
- July 9, 2010
- Manufacturer
- ALCON - IRVINE TECHNOLOGY CENTER
- Product Code
- HQC
- PMA / PMN Number
- K911808
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
THE COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND COULD NOT DUPLICATE THE PROBLEM REPORTED. THE POWER SUPPLY WAS REPLACED AS A PREVENTIVE MEASURE. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECIFICATIONS. THE POWER SUPPLY HAS BEEN RECEIVED AND IN-HOUSE TESTING IS IN PROGRESS. INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).
ADVERSE EVENT(S): "NO PATIENT HARM/INJURY." (NO CONSEQUENCES OR IMPACT TO PATIENT). PRODUCT PROBLEM(S): "SCREEN WENT BLACK" (NO DISPLAY OR DISPLAY FAILURE). THE NURSE REPORTED THE SCREEN WENT BLACK. THE SYSTEM WAS REBOOTED 3 TIMES TO COMPLETE SURGERY. FOUR CASES WERE CANCELLED. ADDITIONAL INFORMATION RECEIVED STATED THE EVENT OCCURRED AT THE BEGINNING WHILE TUNING THE HANDPIECE. THE SYSTEM WAS TURNED OFF AND ON A FEW TIMES BEFORE IT STAYED ON TO PROCEED WITH THE CASE. THE CASE WAS COMPLETED AS PLANNED. NO PATIENT INJURY WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SERIES 20000 LEGACY | PHACOFRAGMENTATION SYSTEM | HQC | ALCON - IRVINE TECHNOLOGY CENTER | STTL | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 59 YR |