FDA Adverse Event Malfunction Summary report: N

SERIES 20000 LEGACY

MDR report key: 1791482 · Received August 6, 2010

Report

Report Number
2028159-2010-01411
Event Type
Malfunction
Date Received
August 6, 2010
Date of Event
July 9, 2010
Report Date
July 9, 2010
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K911808
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND COULD NOT DUPLICATE THE PROBLEM REPORTED. THE POWER SUPPLY WAS REPLACED AS A PREVENTIVE MEASURE. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECIFICATIONS. THE POWER SUPPLY HAS BEEN RECEIVED AND IN-HOUSE TESTING IS IN PROGRESS. INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).

Description of Event or Problem · 1

ADVERSE EVENT(S): "NO PATIENT HARM/INJURY." (NO CONSEQUENCES OR IMPACT TO PATIENT). PRODUCT PROBLEM(S): "SCREEN WENT BLACK" (NO DISPLAY OR DISPLAY FAILURE). THE NURSE REPORTED THE SCREEN WENT BLACK. THE SYSTEM WAS REBOOTED 3 TIMES TO COMPLETE SURGERY. FOUR CASES WERE CANCELLED. ADDITIONAL INFORMATION RECEIVED STATED THE EVENT OCCURRED AT THE BEGINNING WHILE TUNING THE HANDPIECE. THE SYSTEM WAS TURNED OFF AND ON A FEW TIMES BEFORE IT STAYED ON TO PROCEED WITH THE CASE. THE CASE WAS COMPLETED AS PLANNED. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SERIES 20000 LEGACY PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER STTL NA

Patients

Seq Age Sex Outcome Treatment
1 59 YR