FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC MOIST HEAT PACK

MDR report key: 1791171 · Received July 30, 2010

Report

Report Number
1811605-2010-00281
Event Type
Malfunction
Date Received
July 30, 2010
Date of Event
January 1, 2010
Report Date
July 20, 2010
Manufacturer
BATTLE CREEK EQUIPMENT COMPANY
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IT WAS REPORTED THE ELECTRICAL CORD EMITTED A SPARK. EXAMINATION OF THE CORD REVEALED A BREAK AT THE ENTRANCE TO THE STRAIN RELIEF AREA NEAR THE SWITCH. ALTHOUGH THIS IS NOT A STATISTICALLY SIGNIFICANT COMPLAINT AND MAY BE DUE TO MISUSE OR FAILURE TO FOLLOW INSTRUCTIONS ON THE PART OF THE CONSUMER, WE HAVE INITIATED THE FOLLOWING CORRECTIVE ACTIONS: AFTER CONSULTATION WITH OUR VENDOR REGARDING THIS ISSUE, WE RE-DESIGNED OUR ELECTRIC CORD AND STRAIN RELIEF IN AN EFFORT TO REDUCE THE STRESS AT THE POINT WHERE THE FLEXIBLE CORD ENTERS THE RIGID SWITCH HOUSING. ADDITIONAL REMEDIAL ACTION INCLUDED THE CONVERSION TO A PREVIOUS VENDOR WHO HAS HISTORICALLY BEEN ABLE TO PRODUCE A CORD-SET PROVIDING EVEN MORE DURABILITY. WE WILL MONITOR THIS ISSUE IN A CONTINUING EFFORT TO REDUCE SIMILAR COMPLAINTS IN THE FUTURE.

Description of Event or Problem · 1

IT WAS REPORTED THE ELECTRICAL CORD EMITTED A SPARK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 THERMOPHORE AUTOMATIC MOIST HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT COMPANY 055

Patients

Seq Age Sex Outcome Treatment
1