FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
MDR report key: 17905678
·
Received October 10, 2023
Report
- Report Number
- 3013756811-2023-141766
- Event Type
- Malfunction
- Date Received
- October 10, 2023
- Date of Event
- September 15, 2023
- Report Date
- October 10, 2023
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- UDI-DI
- 00850006613793
- PMA / PMN Number
- K201214
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AZ, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 0
NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. AIR REMOVAL THE TANDEM PUMP USER GUIDE INSTRUCTS THE USER TO REMOVE ANY RESIDUAL AIR FROM THE CARTRIDGE. H3 OTHER TEXT: DEVICE NOT RETURNED.
Description of Event or Problem · 0
IT WAS REPORTED THAT THE INSULIN GAUGE WAS INTERMITTENTLY INACCURATE. REPORTEDLY, THE CUSTOMER WAS NOT REMOVING AIR FROM THE CARTRIDGE DURING THE LOAD SEQUENCE. TANDEM TECHNICAL SUPPORT EDUCATED THE CUSTOMER THAT THIS IS OFF LABEL. CUSTOMER CONTINUED TO USE THE EXISTING CARTRIDGE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 140-204 MG/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 291304 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1000354 | 00850006613793 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 50 YR | Male |