FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 17905678 · Received October 10, 2023

Report

Report Number
3013756811-2023-141766
Event Type
Malfunction
Date Received
October 10, 2023
Date of Event
September 15, 2023
Report Date
October 10, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613793
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. AIR REMOVAL THE TANDEM PUMP USER GUIDE INSTRUCTS THE USER TO REMOVE ANY RESIDUAL AIR FROM THE CARTRIDGE. H3 OTHER TEXT: DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE INSULIN GAUGE WAS INTERMITTENTLY INACCURATE. REPORTEDLY, THE CUSTOMER WAS NOT REMOVING AIR FROM THE CARTRIDGE DURING THE LOAD SEQUENCE. TANDEM TECHNICAL SUPPORT EDUCATED THE CUSTOMER THAT THIS IS OFF LABEL. CUSTOMER CONTINUED TO USE THE EXISTING CARTRIDGE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 140-204 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
291304 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00850006613793

Patients

Seq Age Sex Outcome Treatment
1 50 YR Male