FDA Adverse Event Malfunction Summary report: N

HUT EXT DR FINAL ASSY-REVERSE

MDR report key: 1790312 · Received August 5, 2010

Report

Report Number
1518293-2010-00096
Event Type
Malfunction
Date Received
August 5, 2010
Date of Event
July 9, 2010
Report Date
July 9, 2010
Manufacturer
LIEBEL-FLARSHEIM CO.
Product Code
KQS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FIELD SERVICE ENGINEER INVESTIGATED ERROR, BUT COULD NOT DUPLICATE THE PROBLEM. FSE TALKED TO LF TECH SUPPORT WHO SUGGESTED REPLACING THE CAMERA SINCE THE CUSTOMER REPORTED THE PROBLEM HAD OCCURRED MORE THAN ONCE ON THIS NEW INSTALL. FSE REPLACED THE CAMERA AND CHECKED OPERATION ACCORDING TO CHECKLIST (B)(4) UNIT PASSED CHECKOUT PROCEDURES, SYSTEM RETURNED TO FULL SERVICE BY THE CUSTOMER.

Description of Event or Problem · 1

ON 7/29: CUSTOMER REPORTS DURING PROCEDURE, THE SYSTEM FAILED. STAFF HAD TO REBOOT THE SYSTEM SEVERAL TIMES BEFORE THE CAMERA WAS DETECTED AND PROCEDURE COULD BE COMPLETED. CUSTOMER PROVIDES NO PROCEDURAL OR PATIENT INFORMATION OTHER THAN TO SAY PROCEDURE COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HUT EXT DR FINAL ASSY-REVERSE UROLOGY SUITE KQS LIEBEL-FLARSHEIM CO. HUT EXT DR NA

Patients

Seq Age Sex Outcome Treatment
1 UNK