FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 17896630 · Received October 9, 2023

Report

Report Number
3013756811-2023-141321
Event Type
Malfunction
Date Received
October 9, 2023
Date of Event
September 17, 2023
Report Date
October 9, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000107
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. H3 OTHER TEXT: DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT AN O-RING WAS ON THE PNEUMATIC TAP. THE CUSTOMER WAS ABLE TO REMOVE THE O-RING FROM THE PUMP AND SUCCESSFULLY RELOADED THE EXISTING CARTRIDGE TO RESUME INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 100 - 123 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1923879 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00389152000107

Patients

Seq Age Sex Outcome Treatment
1 54 YR Male