FDA Adverse Event Malfunction Summary report: N

CONTOUR® NEXT

MDR report key: 17895306 · Received October 9, 2023

Report

Report Number
1810909-2023-00220
Event Type
Malfunction
Date Received
October 9, 2023
Date of Event
September 11, 2023
Report Date
March 3, 2025
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
NBW
UDI-DI
05016003733901
PMA / PMN Number
P160017
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER DID NOT RETURN THE DEVICE FOR EVALUATION. THE TEST STRIPS ASSOCIATED WITH THE EVENT EXPIRED, THEREFORE, IN-HOUSE TEST STRIPS FROM THE SIMILAR LOT COULD NOT BE USED FOR IN-HOUSE TESTING. A DEVICE HISTORY RECORD WAS REVIEWED FOR THE SUSPECTED CONTOUR NEXT LINK 2.4 METER AND NO MANUFACTURING ANOMALIES WERE FOUND. IN SECTION H5 OF THE INITIAL REPORT 'NO' WAS INADVERTENTLY SELECTED FOR 'LABELED FOR SINGLE USE'. THIS SECTION HAS BEEN CORRECTED WITH 'YES'.

Additional Manufacturer Narrative · 0

THE PATIENT/FAMILY (A1) WAS THE INITIAL REPORTER (E1), SO PERSONAL INFORMATION WAS NOT ENTERED. NO INFORMATION WAS CAPTURED IN SECTION A4 AS THE CUSTOMER'S WEIGHT WAS NOT PROVIDED. THE MODEL # (D4) WAS NOT PROVIDED.

Additional Manufacturer Narrative · 0

UDI RELATED DATA QUALITY UPDATES ONLY: SECTIONS D1 (BRAND NAME), D4 (MODEL #, CATALOG # AND UDI #) AND G4 (510K #) HAVE BEEN UPDATED. CONTOUR® NEXT TEST STRIPS WITH SKU # 7339, 510K # P160017 AND UDI # (B)(4) WAS DISTRIBUTED OUTSIDE THE US, THEREFORE, NO GUDID INFORMATION EXISTS.

Description of Event or Problem · 0

THE CUSTOMER FROM UNITED KINGDOM REPORTED THAT WITHIN 10 MINUTES SHE OBTAINED BLOOD GLUCOSE READINGS OF 1.8 MMOL/L, 1.8 MMOL/L, 4.2 MMOL/L, AND 5.8 MMOL/L WITH THE CONTOUR NEXT LINK 2.4 METER. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE CUSTOMER WAS ADVISED TO RETURN THE DEVICE FOR EVALUATION. A REPLACEMENT METER KIT WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1249243 CONTOUR® NEXT BLOOD GLUCOSE TEST STRIPS NBW ASCENSIA DIABETES CARE US INC. 7339 1JPEF03B 05016003733901

Patients

Seq Age Sex Outcome Treatment
1 32 YR Female