FDA Adverse Event Malfunction Summary report: N

RAD-G

MDR report key: 17882961 · Received October 5, 2023

Report

Report Number
3019388613-2023-00256
Event Type
Malfunction
Date Received
October 5, 2023
Date of Event
July 6, 2023
Report Date
September 12, 2023
Manufacturer
MASIMO - 15750 ALTON PKWY
Product Code
DQA
UDI-DI
00843997000666
PMA / PMN Number
K201770
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL MANUFACURING NARRATIVE: OTHER, OTHER TEXT: THE RETURNED RAD-G WAS EVALUATED. THE ISSUE WAS CAUSED BY SHORTING INSIDE THE ON/OFF POWER BUTTON WHICH CREATED AN ELECTRICAL SHORT ACROSS THE BUTTON, AND RESULTED IN THE BUTTON BEING ACTIVATED EVEN WHEN NOT PHYSICALLY PRESSED.

Additional Manufacturer Narrative · 0

OTHER, OTHER TEXT: MASIMO'S INITIAL REPORT IDENTIFIED THE MODEL AS NUMBER 27977. MODEL NUMBER 9849 IS ASSOCIATED WITH THE GUDID NUMBER. PART NUMBER 27977 IS THE SUBASSEMBLY TO PART NUMBER 9849. THIS SUPPLEMENTAL MDR UPDATES THE MODEL NUMBER TO 9849 AND BRAND NAME TO RAD-G TO ENSURE CORRELATION WITH THE GUDID DATABASE.

Additional Manufacturer Narrative · 0

ADDITIONAL MANUFACURING NARRATIVE: THE PRODUCT HAS BEEN RETURNED TO MASIMO FOR EVALUATION. WHEN THE INVESTIGATION IS COMPLETE A FOLLOW UP REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 0

THIS CORRECTION UPDATES THE UDI NUMBER TO INCLUDE THE DI AND PI FIELDS, ALL NUMBERS, LETTERS, PARENTHESES, AND SYMBOLS.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE RAD-G TURNS OFF AND ON RANDOMLY. THERE WERE NO PATIENT IMPACT OR CONSEQUENCES REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THEIR RAD-G DEVICE TURNS OFF AND ON RANDOMLY. THERE WAS NO PATIENT IMPACT OR CONSEQUENCES REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THEIR RAD-G DEVICE TURNS OFF AND ON RANDOMLY. THERE WERE NO PATIENT IMPACT OR CONSEQUENCES REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THEIR RAD-G DEVICE TURNS OFF AND ON RANDOMLY. THERE WAS NO PATIENT IMPACT OR CONSEQUENCE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
225348 RAD-G OXIMETER DQA MASIMO - 15750 ALTON PKWY 9849 00843997000666

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown