FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 17876390 · Received October 5, 2023

Report

Report Number
2518422-2023-25606
Event Type
Malfunction
Date Received
October 5, 2023
Date of Event
September 14, 2023
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838033832
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER CALLED IN TO REPORT THAT THERE WAS AN OVP CIRCUIT FAILURE. THE CUSTOMER EVALUATED THE DEVICE WITH THE ASSISTANCE OF THE REMOTE SERVICE ENGINEER (RSE) AND CONFIRMED THE REPORTED PROBLEM. A FIELD SERVICE ENGINEER (FSE) WENT ONSITE AND CONFIRMED THE REPORTED ISSUE. THE FSE REPLACED THE MOTOR CONTROLLER (MC) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) AND CONFIRMED THE REPORTED ISSUE WAS RESOLVED. THE FSE REPLACED THE MC PCBA TO RESOLVE THE REPORTED ISSUE. THE DEVICE PASSED REQUIRED PERFORMANCE VERIFICATION TESTS PER PHILIPS STANDARDS AND WAS RETURNED TO SERVICE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME.

Additional Manufacturer Narrative · 0

PRODUCT INVESTIGATION LAB (PIL) CONFIRMED THE OVP FAILED AND OTHER ALARMS WERE TRIGGERED DUE TO MC PCBA ANALOG TO DIGITAL CONVERTER (ADC) FAILURE.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT BY THE CUSTOMER ON THE V60 INDICATING THAT THERE WAS A OVERVOLTAGE PROTECTOR (OVP) CIRCUIT FAILURE. IT WAS REPORTED THERE WAS NO PATIENT INVOLVEMENT AT THE TIME THE ISSUE WAS DISCOVERED. THE CUSTOMER EVALUATED THE DEVICE WITH THE ASSISTANCE OF THE REMOTE SERVICE ENGINEER (RSE) AND CONFIRMED THE REPORTED PROBLEM. THE CUSTOMER CALLED IN TO REPORT THAT THERE WAS AN OVP CIRCUIT FAILURE. REPAIR IS CURRENTLY PENDING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2272385 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 V60PLUS VENTILATOR 00884838033832

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown