FDA Adverse Event Malfunction Summary report: N

AU400 CHEMISTRY SYSTEM

MDR report key: 1786685 · Received August 5, 2010

Report

Report Number
2050012-2010-00551
Event Type
Malfunction
Date Received
August 5, 2010
Date of Event
June 22, 2010
Report Date
August 4, 2010
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
JJE
PMA / PMN Number
K981473
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS AND COLLECTED IN SERUM SEPARATION TUBES (SST). THE CUSTOMER CLEANED AND INSPECTED THE MIX BARS. A BCI FIELD SERVICE ENGINEER (FSE) INSPECTED THE UNIT AND FOUND DETERGENT TANK ASPIRATION TUBE MISSING. DELIVERY OF CLEANING SOLUTION TO CUVETS AND MIX BAR WASH STATIONS WAS COMPROMISED. FSE REPLACED THE MISSING PART AND NO ADDITIONAL PROBLEMS WERE NOTED. NO TREATMENT WAS AFFECTED IN THIS CASE. OTHER CHEMISTRIES COULD BE IMPACTED UPON RECUR AND TREATMENT MAY BE IMPACTED. ROOT CAUSE FOR THIS EVENT IS USER ERROR.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUS ELEVATED MAGNESIUM (MG) RESULT GENERATED BY UNICEL DXC AU400 CLINICAL CHEMISTRY SYSTEM. THE SAMPLE WAS REPEATED AND LOWER RESULT WAS OBTAINED. THE ERRONEOUS RESULT WAS REPORTED OUT OF THE LABORATORY. AMENDED REPORT WAS INITIATED. PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU400 CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER MISHIMA K.K. N/A N/A

Patients

Seq Age Sex Outcome Treatment
1