FDA Adverse Event Injury Summary report: N

NSK

MDR report key: 17858233 · Received October 2, 2023

Report

Report Number
9611253-2023-00059
Event Type
Injury
Date Received
October 2, 2023
Date of Event
June 15, 2023
Report Date
October 3, 2023
Manufacturer
NAKANISHI INC.
Product Code
EGS
PMA / PMN Number
K972569
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE DENTIST REFUSED TO PROVIDE INFORMATION ABOUT THE PATIENT'S AGE, WEIGHT, ETHNICITY, AND RACE. UPON RECEIVING THE DEVICE INVOLVED IN THE MDR EVENT, NAKANISHI CONDUCTED A FAILURE ANALYSIS OF THE RETURNED DEVICE, WHICH INCLUDED MEASURING THE OPERATING TEMPERATURE OF THE DEVICE [REPORT NO. C230912-09]. THESE ACTIVITIES ARE DESCRIBED IN MORE DETAIL BELOW. METHODOLOGY USED: A) NAKANISHI EXAMINED THE DEVICE HISTORY RECORD AND THE REPAIR HISTORY FOR THE SUBJECT X95 DEVICE [BBDZ0053]. THERE WERE NO PROBLEMS OBSERVED DURING MANUFACTURING OR TESTING NOTED IN THE DHR. THERE WERE ALSO NO REPAIR HISTORY RECORDS SINCE THE DEVICE WAS SHIPPED. B) NAKANISHI CONDUCTED TEMPERATURE TESTING OF THE RETURNED DEVICE IN THE FOLLOWING MANNER: B.1) TEMPERATURE SENSORS WERE ATTACHED TO THE EXTERIOR OF THE DEVICE AT VARIOUS TEST POINTS. THIS INCLUDED THE POINT MOST PROXIMAL TO THE PATIENT (TESTING POINT (1)) AND POINTS FURTHER TOWARD THE DISTAL END OF THE DEVICE (TESTING POINTS (2) THROUGH (4)). THE TEST SETUP WAS PREPARED TO TAKE TEMPERATURE MEASUREMENTS AT ALL POINTS SIMULTANEOUSLY, INCLUDING A REFERENCE MEASUREMENT AT AMBIENT ROOM TEMPERATURE. B.2) NAKANISHI ATTACHED A THERMOCOUPLE (SENSOR TO MEASURE TEMPERATURE) TO EACH OF THE TESTING POINTS. NAKANISHI ROTATED THE DEVICE'S MOTOR AT 40,000MIN-1, WHICH IS THE MAXIMUM RPM FOR THE MOTOR THAT DRIVES THE HANDPIECE (200,000MIN-1 FOR THE HANDPIECE), WITH WATER SPRAY, AND MEASURED THE EXOTHERMIC RESPONSE. B.3) NAKANISHI MEASURED THE TEMPERATURE RISE OF THE RETURNED HANDPIECE SET AT 200,000MIN-1 (MOTOR REVOLUTION 40,000MIN-1). NAKANISHI OBSERVED AN ABNORMAL TEMPERATURE RISE AT TEST POINTS (1) AND (2) 20 SECONDS INTO THE TEST. TEMPERATURE MEASUREMENTS ABOUT 60 SECONDS AFTER THE START OF THE TEST WERE AS FOLLOWS: TEST POINT (1): 55.4 DEGREES C; TEST POINT (2): 75.1 DEGREES C; TEST POINT (3): 36.8 DEGREES C; TEST POINT (4): 33.3 DEGREES C; THE INCREASE IN TEMPERATURE WAS SO SUDDEN THAT THE TEST WAS CONCLUDED ABOUT 60 SECONDS INTO THE PLANNED 5-MINUTE EVALUATION PERIOD. IDENTIFICATION OF THE SPECIFIC FAILURE MODE(S) AND/OR MECHANISM(S) OF THE ASSOCIATED DEVICE COMPONENTS WAS CONDUCTED AS FOLLOWS: A) NAKANISHI DISASSEMBLED THE HANDPIECE AND PERFORMED A VISUAL INSPECTION OF THE INTERNAL PARTS. NAKANISHI OBSERVED THE FOLLOWING: THE BEARING RETAINER IN THE BALL BEARING ON THE REAR SIDE OF THE CARTRIDGE WAS BROKEN. THE INTERNAL GEARS, DOG CLUTCH, AND HEADCAP WERE SOILED AND DISCOLORED. B) NAKANISHI TOOK PHOTOGRAPHS OF ALL THE DISASSEMBLED PARTS AND KEPT THEM IN THE INVESTIGATION REPORT NO. C230912-09. CONCLUSIONS REACHED BASED ON THE INVESTIGATION AND ANALYSIS RESULTS: A) NAKANISHI DETERMINED THAT THE CAUSE OF THE HANDPIECE OVERHEATING WAS FRICTIONAL RESISTANCE GENERATED BY CONTACT BETWEEN THE BALL BEARING RETAINER AND THE OUTER AND INNER RACES, AND BEARING BALLS, WHICH WAS CAUSED BY THE BROKEN BALL BEARINGS. B) NAKANISHI ALSO CONSIDERS THE POSSIBILITY FROM MANY YEARS OF EXPERIENCE, THAT THE CAUSE OF THE BROKEN BEARING RETAINERS WAS THE INGRESS OF UNDESIRABLE MATERIALS INTO THE BEARING, WHICH INTERFERED WITH ROTATION. C) A LACK OF MAINTENANCE CAUSED THE ACCUMULATION OF DEBRIS ON THE INTERNAL PARTS, WHICH CONTRIBUTED TO THE HANDPIECE OVERHEATING. D) IN ORDER TO PREVENT A RECURRENCE OF THE HANDPIECE OVERHEATING, NAKANISHI TOOK THE FOLLOWING ACTIONS: D.1) NAKANISHI REVIEWED THE OPERATION MANUAL AND RECONFIRMED THE CLARITY AND UNDERSTANDABILITY OF THE INSTRUCTIONS. D.2) NAKANISHI REPORTED THE ABOVE EVALUATION RESULTS TO THE DENTIST AND REMINDED THE DENTIST OF THE IMPORTANCE OF MAINTENANCE AND CHECKING OF THE HANDPIECE PRIOR TO USE TO PREVENT OVERHEATING, AS INSTRUCTED IN THE OPERATION MANUAL.

Description of Event or Problem · 0

ON SEPTEMBER 11, 2023, A NSK X95 HANDPIECE WAS RETURNED FROM A DEALER TO NAKANISHI FOR REPAIR. THERE WAS A NOTE WITH THE DEVICE STATING THAT THE DEVICE HAD OVERHEATED AND BURNED A PATIENT. THE DETAILS ARE AS FOLLOWS: THE EVENT OCCURRED ON (B)(6) 2023. THE DENTIST WAS PREPARING AN ABUTMENT TOOTH OF A PATIENT USING THE X95 HANDPIECE (SERIAL NO. (B)(6) ). DURING THE PROCEDURE, THE PATIENT COMPLAINED OF FEELING HOT, AND THE DENTIST OBSERVED A WHITISH BURN INJURY WITH A BLISTER IN THE PATIENT'S ORAL CAVITY. THE PATIENT WAS NOT UNDER ANESTHESIA. THE PATIENT HAS HAD A FOLLOW UP VISIT, AND THE DENTIST PRESCRIBED OINTMENT AND MOUTHWASH. THE PATIENT IS REPORTED TO BE HEALING NORMALLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
589227 NSK HANDPIECE, CONTRA- AND RIGHT-ANGLE ATTACHMENT, DENTAL EGS NAKANISHI INC. X95

Patients

Seq Age Sex Outcome Treatment
1 Male Other