FDA Adverse Event Malfunction Summary report: N

LEVER ARM MOTOR UNIT

MDR report key: 17857713 · Received October 2, 2023

Report

Report Number
2027754-2023-00034
Event Type
Malfunction
Date Received
October 2, 2023
Report Date
October 2, 2023
Manufacturer
OSTEOMED, LLC
Product Code
KMW
UDI-DI
00845694015646
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HAD BEEN RETURNED UNDER A SERVICE WORK ORDER (SRO) DURING WHICH IT WAS IDENTIFIED THAT THE DEVICE WAS CONTINUOUSLY RUNNING DUE TO MALFUNCTION OF THE CABLE ASSEMBLY. THE DEVICE IS A REUSABLE INSTRUMENT AND WAS MANUFACTURED IN 2020; THEREFORE, IT IS UNKNOWN HOW MANY TIMES THE DEVICE WAS USED PRIOR TO THIS REPORTED COMPLAINT EVENT NOR UNDER WHAT CIRCUMSTANCES IT WAS USED. THE DEVICE WAS TESTED PER OTR 0060 REV E UPON MANUFACTURE AND MET ALL SPECIFICATIONS. BASED ON THE INFORMATION RECEIVED AND THE INVESTIGATION PERFORMED, THE ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 0

SERVICE REQUEST FOR THE DEVICE WAS RECEIVED WITH NO PRODUCT COMPLAINT MADE. ON (B)(6) 2023. THE SERVICE REQUEST WORK ORDER DEVICE DIAGNOSIS WAS COMPLETED. DURING THE SERVICE REQUEST WORK ORDER, IT WAS NOTED THE DEVICE WAS RUNNING CONTINUOUSLY DUE TO A MALFUNCTIONING CABLE ASSEMBLY, AND MOTOR UNIT ALSO HAS WORN AND DIRTY ROTOR ASSEMBLY". AS A RESULT OF THESE FINDINGS OF THE SERVICE REQUEST WORK ORDER, THIS REPORT IS BEING SUBMITTED. ADDITIONALLY, AS A RESULT OF THE SERVICE REQUEST WORK ORDER, THE CUSTOMER WAS CONTACTED TO DETERMINE IF ANY SURGERY OR PATIENT WAS IMPACTED. THE CUSTOMER RESPONDED THAT THIS ISSUE WAS NOTED IN THEIR WAREHOUSE POST SURGERY WITH NO PATIENT, USER, OR SURGERY INVOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1553295 LEVER ARM MOTOR UNIT HANDPIECE, ROTARY BONE CUTTING KMW OSTEOMED, LLC 450-0034 1145682 00845694015646

Patients

Seq Age Sex Outcome Treatment
1 Unknown