FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 17835719 · Received September 28, 2023

Report

Report Number
3013756811-2023-137957
Event Type
Injury
Date Received
September 28, 2023
Date of Event
September 5, 2023
Report Date
September 28, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. AVOID EXPOSURE OF YOUR PUMP TO TEMPERATURES BELOW 40°F (5°C) OR ABOVE 99°F (37°C). INSULIN CAN FREEZE AT LOW TEMPERATURES OR DEGRADE AT HIGH TEMPERATURES. INSULIN THAT HAS BEEN EXPOSED TO CONDITIONS OUTSIDE OF THE MANUFACTURER¿S RECOMMENDED RANGES CAN AFFECT THE SAFETY AND PERFORMANCE OF THE PUMP.

Description of Event or Problem · 0

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. REPORTEDLY THE CUSTOMER IS USING COLD INSULIN. TANDEM CLINICAL SUPPORT INFORMED CUSTOMER THAT USING COLD IS OFF LABEL PER THE USER GUIDE. CUSTOMER¿S BLOOD GLUCOSE (BG) LEVEL WAS 200-445 MG/DL, WITH HIGH KETONES. REPORTEDLY, THE CUSTOMER'S GIRLFRIEND ASSISTED CUSTOMER WITH INSERTING MANUAL INSULIN INJECTIONS TO ADDRESS ELEVATED (BG) LEVEL. ULTIMATELY, THE CUSTOMER REVERTED TO AN ALTERNATE FORM OF INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2037132 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 22 YR Male INFUSION SET: AUTOSOFT XCINSULIN TYPE: HUMALOG