T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY
Report
- Report Number
- 3013756811-2023-137957
- Event Type
- Injury
- Date Received
- September 28, 2023
- Date of Event
- September 5, 2023
- Report Date
- September 28, 2023
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- OZO
- UDI-DI
- 00853052007264
- PMA / PMN Number
- K201214
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- OTHER
Narratives
NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. AVOID EXPOSURE OF YOUR PUMP TO TEMPERATURES BELOW 40°F (5°C) OR ABOVE 99°F (37°C). INSULIN CAN FREEZE AT LOW TEMPERATURES OR DEGRADE AT HIGH TEMPERATURES. INSULIN THAT HAS BEEN EXPOSED TO CONDITIONS OUTSIDE OF THE MANUFACTURER¿S RECOMMENDED RANGES CAN AFFECT THE SAFETY AND PERFORMANCE OF THE PUMP.
IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. REPORTEDLY THE CUSTOMER IS USING COLD INSULIN. TANDEM CLINICAL SUPPORT INFORMED CUSTOMER THAT USING COLD IS OFF LABEL PER THE USER GUIDE. CUSTOMER¿S BLOOD GLUCOSE (BG) LEVEL WAS 200-445 MG/DL, WITH HIGH KETONES. REPORTEDLY, THE CUSTOMER'S GIRLFRIEND ASSISTED CUSTOMER WITH INSERTING MANUAL INSULIN INJECTIONS TO ADDRESS ELEVATED (BG) LEVEL. ULTIMATELY, THE CUSTOMER REVERTED TO AN ALTERNATE FORM OF INSULIN THERAPY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2037132 | T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY | AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND | OZO | TANDEM DIABETES CARE | 1000096 | 00853052007264 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 22 YR | Male | INFUSION SET: AUTOSOFT XCINSULIN TYPE: HUMALOG |