FDA Adverse Event Malfunction Summary report: N

PRODUCT VYNTUS BODY

MDR report key: 17827558 · Received September 27, 2023

Report

Report Number
9615102-2023-00141
Event Type
Malfunction
Date Received
September 27, 2023
Date of Event
May 11, 2023
Report Date
September 27, 2023
Manufacturer
VYAIRE MEDICAL GMBH
Product Code
JEH
UDI-DI
04250892904672
PMA / PMN Number
K190853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ON (B)(6) 2023 DURING A COMPLAINT SEARCH IT BECAME EVIDENT, THAT THIS COMPLAINT IS A SIMILAR COMPLAINT TO THE REPORTABLE COMPLAINT (B)(4). THE REPORTING DECISION WAS UPDATED ACCORDINGLY. THE CUSTOMER CALLED AND COMPLAINED THAT THE US SENSOR EASILY BECOMES LOOSE AND COULD FALL DOWN IN CASE A PATIENT TOUCHES IT UNINTENTIONAL. DURING REMOTE TROUBLESHOOTING NO FINAL CAUSE COULD BE IDENTIFIED. THE SENSOR WAS NOT SENT BACK FOR INVESTIGATION. THE US SENSOR WAS REPLACED DURING A STANDARD MAINTENANCE AT CUSTOMERS SITE. THE CAPA INVESTIGATION IDENTIFIED THE FOLLOWING ROOT CAUSE: MISUSE OF THE USS AS A ¿HANDLE¿ TO CHANGE THE SUPPORT ARM POSITION INSTEAD OF USING THE PROPER HANDLE OF THE VYNTUS BODY SUPPORT ARM OR THE SUPPORT ARM ITSELF. THIS MISUSE LOOSENS THE MECHANICAL CONNECTION BETWEEN THE USS AND THE FPV SO IT BECOMES INSUFFICIENT TO HOLD THE USS IN PLACE.

Description of Event or Problem · 0

THE CUSTOMER COMPLAINED THAT THE US SENSOR DETACHES EASILY. NO PATIENT INJURIES HAPPENED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
724387 PRODUCT VYNTUS BODY VYNTUS BODY JEH VYAIRE MEDICAL GMBH 04250892904672

Patients

Seq Age Sex Outcome Treatment
1 Unknown