BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    PRODUCT VYNTUS BODY

    MDR report key: 17827353 · Received September 27, 2023

    Report

    Report Number
    9615102-2023-00139
    Event Type
    Malfunction
    Date Received
    September 27, 2023
    Date of Event
    March 16, 2023
    Report Date
    September 27, 2023
    Manufacturer
    VYAIRE MEDICAL GMBH
    Product Code
    JEH
    UDI-DI
    04250892904672
    PMA / PMN Number
    K190853
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    BR
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    ON 8.SEPT.2023 DURING A COMPLAINT SEARCH IT BECAME EVIDENT, THAT THIS COMPLAINT IS A SIMILAR COMPLAINT TO THE REPORTABLE COMPLAINT (B)(4).THE REPORTING DECISION WAS UPDATED ACCORDINGLY. REMOTE TROUBLESHOOTING WITH THE CUSTOMER WAS PERFORMED. IT APPEARED THAT THE USS INTERFACE CABLE WAS DAMAGED WHEN USS FELL OFF OF THE FPV BLOCK. THE CUSTOMER REPLACED THE CABLE AND THE SYSTEM WORKED AGAIN AS SPECIFIED. THE CAPA INVESTIGATION IDENTIFIED THE FOLLOWING ROOT CAUSE: MISUSE OF THE USS AS A ¿HANDLE¿ TO CHANGE THE SUPPORT ARM POSITION INSTEAD OF USING THE PROPER HANDLE OF THE VYNTUS BODY SUPPORT ARM OR THE SUPPORT ARM ITSELF. THIS MISUSE LOOSENS THE MECHANICAL CONNECTION BETWEEN THE USS AND THE FPV SO IT BECOMES INSUFFICIENT TO HOLD THE USS IN PLACE.

    Description of Event or Problem · 0

    THE CUSTOMER CALLED AND REPORTED THAT THE USS FELL FROM THE FPV, CAUGHT BY AND HANGING ON THE CABLE. AFTER INSTALLING THE USS AGAIN, THE VYNTUS BODY CABIN SHOWED THE FOLLOWING BOOT RESULTS "BLUE/ORANGE BLINKING LED STRIP" AND THE ERROR MESSAGE "COMMUNICATION, DEVICE NOT FOUND.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1019294 PRODUCT VYNTUS BODY VYNTUS BODY JEH VYAIRE MEDICAL GMBH 04250892904672

    Patients

    Seq Age Sex Outcome Treatment
    1 Unknown