FDA Adverse Event Malfunction Summary report: N

ALINITY C PROCESSING MODULE

MDR report key: 17824896 · Received September 27, 2023

Report

Report Number
3016438761-2023-00517
Event Type
Malfunction
Date Received
September 27, 2023
Date of Event
September 12, 2023
Report Date
October 9, 2023
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740137380
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN ABBOTT FIELD SERVICE REPRESENTATIVE (FSR) WAS DISPATCHED DUE TO THE CUSTOMER REPORTING FALSELY ELEVATED SODIUM (NA) RESULTS ON THE ALINITY C PROCESSING MODULE, SERIAL NUMBER (B)(6). THROUGH AN EXTENSIVE INVESTIGATION, THE FSR DETERMINED THE TBG, ICT VALVE NO TO WASTE (C-35016691-02) WAS BLOCKED, THE FSR REMOVED THE BLOCKAGE, AND THE ISSUE WAS RESOLVED. NO ADDITIONAL DISCREPANT RESULT ISSUES HAVE BEEN REPORTED SINCE THE SERVICE ACTIVITY WAS COMPLETED. THE TBG, ICT VALVE NO TO WASTE (C-35016691-02) WAS DETERMINED TO BE THE LIKELY CAUSE. A REVIEW OF THE INSTRUMENT HISTORY REVEALED NO CONTRIBUTING FACTORS DESCRIBED IN THIS COMPLAINT. A REVIEW OF LABELING AND HISTORICAL DATA WAS DONE, AND BOTH WERE ADEQUATE, WITH NO TRENDS FOUND. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS' COMPLAINT INVESTIGATION, NO SYSTEMIC ISSUE OR PRODUCT DEFICIENCY WAS IDENTIFIED.

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED A FALSELY ELEVATED SODIUM RESULT FOR ONE PATIENT ON THE ALINITY C PROCESSING MODULE, SERIAL (B)(6). THE SAMPLE WAS REPEATED WITH HIGHER RESULT ON ANOTHER ALINITY. THE FOLLOWING DATA WAS PROVIDED: SID (B)(6) INITIAL RESULT = 170 REPEAT RESULT = 139. THE NORMAL RANGE FOR SODIUM IS 133-146. CRITICAL LIMITS ARE <120 AND >150 NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED A FALSELY ELEVATED SODIUM RESULT FOR ONE PATIENT ON THE ALINITY C PROCESSING MODULE, SERIAL NUMBER (B)(6). THE SAMPLE WAS REPEATED WITH HIGHER RESULT ON ANOTHER ALINITY. THE FOLLOWING DATA WAS PROVIDED: SID (B)(6) INITIAL RESULT = (B)(6) REPEAT RESULT = (B)(6). THE NORMAL RANGE FOR SODIUM IS 133-146. CRITICAL LIMITS ARE <120 AND >150 NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
777154 ALINITY C PROCESSING MODULE ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 00380740137380

Patients

Seq Age Sex Outcome Treatment
1 Unknown TBG, ICT VALVE NO TO WASTE, C-35016691-02,| TBG, ICT VALVE NO TO WASTE, C-35016691-02,