FDA Adverse Event Malfunction Summary report: N

PRODUCT VYNTUS BODY

MDR report key: 17824876 · Received September 27, 2023

Report

Report Number
9615102-2023-00137
Event Type
Malfunction
Date Received
September 27, 2023
Date of Event
June 27, 2022
Report Date
September 27, 2023
Manufacturer
VYAIRE MEDICAL GMBH
Product Code
JEH
UDI-DI
04250892904672
PMA / PMN Number
K190853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ON (B)(6) 2023 DURING A COMPLAINT SEARCH IT BECAME EVIDENT, THAT THIS COMPLAINT IS A SIMILAR COMPLAINT TO THE REPORTABLE COMPLAINT (B)(4).THE REPORTING DECISION WAS UPDATED ACCORDINGLY. DURING THE REMOTE TROUBLESHOOTING THE MOST PROBABLE SEQUENCE OF EVENTS LEADING TO THE BREAKDOWN OF THE DEVICE WAS IDENTIFIED. THE US SENSOR WAS EITHER NOT PROPERLY SCREWED IN THE FPV OR LOOSENED OVER TIME. THE US SENSOR FELL OFF, WAS FOR A MOMENT CAUGHT BY THE CABLE, BEVOR FINALLY TUMBLING TO THE GROUND. THE CUSTOMER WAS TRAINED TO PROPERLY SCREW THE US SENSOR IN THE FPV AND THE DEVICE WAS REPAIRED ON SITE. THE CAPA INVESTIGATION IDENTIFIED THE FOLLOWING ROOT CAUSE: MISUSE OF THE USS AS A ¿HANDLE¿ TO CHANGE THE SUPPORT ARM POSITION INSTEAD OF USING THE PROPER HANDLE OF THE VYNTUS BODY SUPPORT ARM OR THE SUPPORT ARM ITSELF. THIS MISUSE LOOSENS THE MECHANICAL CONNECTION BETWEEN THE USS AND THE FPV SO IT BECOMES INSUFFICIENT TO HOLD THE USS IN PLACE.

Description of Event or Problem · 0

THE CUSTOMER CALLED AND COMPLAINED ABOUT THE FIXATION OF THE US SENSOR. A FALLING US SENSOR CAUSED MOST PROBABLY THE BREAKDOWN OF THE DEVICE. NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
649629 PRODUCT VYNTUS BODY VYNTUS BODY JEH VYAIRE MEDICAL GMBH PRODUCT VYNTUS BODY 04250892904672

Patients

Seq Age Sex Outcome Treatment
1 Unknown