PRODUCT VYNTUS BODY
Report
- Report Number
- 9615102-2023-00137
- Event Type
- Malfunction
- Date Received
- September 27, 2023
- Date of Event
- June 27, 2022
- Report Date
- September 27, 2023
- Manufacturer
- VYAIRE MEDICAL GMBH
- Product Code
- JEH
- UDI-DI
- 04250892904672
- PMA / PMN Number
- K190853
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- OTHER
Narratives
ON (B)(6) 2023 DURING A COMPLAINT SEARCH IT BECAME EVIDENT, THAT THIS COMPLAINT IS A SIMILAR COMPLAINT TO THE REPORTABLE COMPLAINT (B)(4).THE REPORTING DECISION WAS UPDATED ACCORDINGLY. DURING THE REMOTE TROUBLESHOOTING THE MOST PROBABLE SEQUENCE OF EVENTS LEADING TO THE BREAKDOWN OF THE DEVICE WAS IDENTIFIED. THE US SENSOR WAS EITHER NOT PROPERLY SCREWED IN THE FPV OR LOOSENED OVER TIME. THE US SENSOR FELL OFF, WAS FOR A MOMENT CAUGHT BY THE CABLE, BEVOR FINALLY TUMBLING TO THE GROUND. THE CUSTOMER WAS TRAINED TO PROPERLY SCREW THE US SENSOR IN THE FPV AND THE DEVICE WAS REPAIRED ON SITE. THE CAPA INVESTIGATION IDENTIFIED THE FOLLOWING ROOT CAUSE: MISUSE OF THE USS AS A ¿HANDLE¿ TO CHANGE THE SUPPORT ARM POSITION INSTEAD OF USING THE PROPER HANDLE OF THE VYNTUS BODY SUPPORT ARM OR THE SUPPORT ARM ITSELF. THIS MISUSE LOOSENS THE MECHANICAL CONNECTION BETWEEN THE USS AND THE FPV SO IT BECOMES INSUFFICIENT TO HOLD THE USS IN PLACE.
THE CUSTOMER CALLED AND COMPLAINED ABOUT THE FIXATION OF THE US SENSOR. A FALLING US SENSOR CAUSED MOST PROBABLY THE BREAKDOWN OF THE DEVICE. NO PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 649629 | PRODUCT VYNTUS BODY | VYNTUS BODY | JEH | VYAIRE MEDICAL GMBH | PRODUCT VYNTUS BODY | 04250892904672 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |