FDA Adverse Event Malfunction Summary report: N

VIAL ADAPTER 13MM LONG W/25MIC FILTER-VF

MDR report key: 17817781 · Received September 26, 2023

Report

Report Number
3000223297-2023-00015
Event Type
Malfunction
Date Received
September 26, 2023
Date of Event
August 22, 2023
Report Date
December 12, 2023
Manufacturer
WEST PHARMA. SERVICES IL, LTD
Product Code
LHI
UDI-DI
07290108240245
PMA / PMN Number
K963583
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

WEST PHARMA SERVICES IL (WEST IL) INVESTIGATED A COMPLAINT RECEIVED BY NOVO NORDISK, REGARDING OBSERVED BLACK PARTICLES WITHIN THE SEAL OF THE PACKAGED VIAL ADAPTER 13MM. THE AFFECTED SAMPLE WAS NOT RETURNED TO WEST IL FOR EVALUATION, THEREFORE, THE NATURE OF THE PARTICLE COULD NOT BE DETERMINED. ACCORDING TO A PHOTO PROVIDED BY THE CUSTOMER, THE REPORTED PARTICLE DOES NOT CROSS THE SEALING AREA AND NO PARTICLES WERE OBSERVED INSIDE THE BLISTER PACK. BATCH RECORDS REVIEW WAS PERFORMED ON LOT NUMBER F759 AND NO ISSUES WERE NOTICED. THIS LOT WAS MANUFACTURED ACCORDING TO RELEVANT PROCEDURES, TESTED BEFORE RELEASE, AND SHIPPED ACCORDING TO SPECIFICATIONS. RETAINED SAMPLES OF LOT NUMBER F759 WERE VISUALLY INSPECTED NO ISSUES WERE NOTICED. WEST IL SENT A FORMAL REQUEST FOR INVESTIGATION TO THE SUB-CONTRACTOR. ACCORDING TO THE SUB-CONTRACTOR, RETAINED SAMPLES FROM LOT#F759 WERE 100% VISUALLY INSPECTED, NO FINDINGS WERE OBSERVED. AS THE SAMPLE WAS NOT SENT BY THE CUSTOMER TO WEST IL, THE COMPLAINT SUBJECT COULD NOT BE FULLY INVESTIGATED. THEREFORE, ACCORDING TO AVAILABLE INFORMATION, THE PROBABLE ROOT CAUSE COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 0

WEST PHARMA. SERVICES IL, LTD. (WEST IL) IS CURRENTLY INVESTIGATING THIS COMPLAINT. THE DEVICE WILL NOT BE RETURNED TO WEST IL FOR AN EVALUATION. HOWEVER, A PHOTOGRAPH WAS PROVIDED TO WEST IL WITH VISIBLE PARTICLES AS REPORTED INSIDE OF THE PACKAGED DEVICE. UPON COMPLETION OF THE WEST IL INVESTIGATION AND IF ADDITIONAL INFORMATION IS PROVIDED FROM THE CUSTOMER A FOLLOW UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

ON (B)(6) 2023, THE CUSTOMER, NOVO NORDISK, CONTACTED WEST PHARMA. SERVICES, IL LTD. (WEST IL), TO REPORT THAT DURING QUALITY CONTROL OF LOT F759, ONE (1) RETENTION SAMPLE OF THE VIAL ADAPTER 13 MM, WAS FOUND TO HAVE VISIBLE BLACK PARTICLES WITHIN THE SEAL OF THE PACKAGING AND ALSO ON THE INSIDE OF THE PACKAGED DEVICE. THE EVENT WAS DISCOVERED PRIOR TO PATIENT USE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1096570 VIAL ADAPTER 13MM LONG W/25MIC FILTER-VF VIAL ADAPTER LHI WEST PHARMA. SERVICES IL, LTD F759 07290108240245

Patients

Seq Age Sex Outcome Treatment
1 Unknown