FDA Adverse Event Malfunction Summary report: N

FREESTYLE

MDR report key: 1781653 · Received June 21, 2007

Report

Report Number
2954323-2007-10977
Event Type
Malfunction
Date Received
June 21, 2007
Date of Event
May 22, 2007
Report Date
June 21, 2007
Manufacturer
ABBOTT DIABETES CARE INC, USA
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE INVESTIGATION RESULTS ARE AVAILABLE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING AN ERROR 3 WHEN A TEST STRIP WAS INSERTED AND A BATTERY AND BOOKLET ICON APPEARED ON THE DISPLAY OF THEIR FREESTYLE BLOOD GLUCOSE MONITOR. ALTHOUGH, THE METER WAS SET TO THE CORRECT UNIT OF MEASURE, THE METER IS EXHIBITING SIGNS OF THE MEMORY OVERWRITE MALFUNCTION. CUSTOMER ALSO REPORTED EXPERIENCING SYMPTOMS OF DIZZINESS AND WEAKNESS. THERE WAS NO THIRD-PARTY MEDICAL INTERVENTION. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE BLOOD GLUCOSE MONITORING SYSTEM NBW ABBOTT DIABETES CARE INC, USA NA 0615712

Patients

Seq Age Sex Outcome Treatment
1 UNK