FDA Adverse Event Malfunction Summary report: N

PUMP MMT-722NAS PRDGM INS V2.2 SK EN

MDR report key: 1781350 · Received July 29, 2010

Report

Report Number
3004209178-2010-82234
Event Type
Malfunction
Date Received
July 29, 2010
Date of Event
June 26, 2010
Report Date
July 15, 2010
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH A BLANK DISPLAY AS A RESULT OF A BROKEN SOLDER JOINT ON THE INTERFACE BOARD.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A BLANK DISPLAY. THE BLOOD GLUCOSE READING AT TIME OF THE CALL WAS 357 MG/DL. TROUBLESHOOTING WAS PERFORMED. THE CUSTOMER STATED THAT HE WOKE UP AND THE DISPLAY WAS BLANK. THE BATTERY WAS CHANGED AND THE BUTTONS WERE NOT RESPONDING. THE CUSTOMER STATED THAT HE FELL INTO POOL WITH THE DEVICE ON TWO WEEKS AGO, BUT THE INSULIN PUMP WAS FUNCTIONING AT THE TIME. NO FURTHER INFO PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PUMP MMT-722NAS PRDGM INS V2.2 SK EN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED REL MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 39 YR