FDA Adverse Event Malfunction Summary report: N

SERIES 20000 LEGACY

MDR report key: 1781242 · Received July 29, 2010

Report

Report Number
2028159-2010-01341
Event Type
Malfunction
Date Received
July 29, 2010
Date of Event
June 29, 2010
Report Date
June 29, 2010
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K911808
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

A COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND WAS UNABLE TO DUPLICATE THE REPORTED COMPLAINT. ALL CABLE CONNECTIONS WERE CHECKED AND ALL CIRCUIT BOARDS WERE RESEATED. THE SYSTEM WAS TESTED AND MET ALL PRODUCT SPECIFICATIONS. QUALITY ASSURANCE WILL MONITOR RELATED COMPLAINTS AND WILL TAKE ACTION FOR FURTHER OCCURRENCES AS NECESSARY. (B)(4).

Description of Event or Problem · 1

ADVERSE EVENT(S): "NO PATIENT HARM/IMPACT" (NO CONSEQUENCES OR IMPACT TO THE PATIENT). PRODUCT PROBLEM(S): "SYSTEM MESSAGE INDICATING A COMMUNICATION ERROR." (DEVICE DISPLAYS ERROR MESSAGE); "EXCHANGED SYSTEM" (NO CODE AVAILABLE). A NURSE REPORTED A COMMUNICATION ERROR UPON START-UP OF THE SYSTEM. THE SYSTEM WAS EXCHANGED TO PERFORM CASES. NO ADDITIONAL INFORMATION WAS GIVEN. THERE WAS NO PATIENT INJURY REPORTED. ADDITIONAL INFORMATION HAS BEEN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SERIES 20000 LEGACY PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER STTL NA

Patients

Seq Age Sex Outcome Treatment
1