FDA Adverse Event Malfunction Summary report: N

EVIS EXERA III XENON LIGHT SOURCE

MDR report key: 17811860 · Received September 25, 2023

Report

Report Number
3002808148-2023-10324
Event Type
Malfunction
Date Received
September 25, 2023
Date of Event
August 28, 2023
Report Date
October 23, 2023
Manufacturer
SHIRAKAWA OLYMPUS CO., LTD.
Product Code
NWB
UDI-DI
04953170298868
PMA / PMN Number
K131780
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RI, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS REPORT IS BEING SUPPLEMENTED TO PROVIDE ADDITIONAL INFORMATION BASED ON THE LEGAL MANUFACTURER'S FINAL INVESTIGATION. THE DEVICE WAS RETURNED TO OLYMPUS FOR EVALUATION AND THE CUSTOMER'S ALLEGATION WAS CONFIRMED. BASED ON THE RESULTS OF THE INVESTIGATION, ROOT CAUSE AND OCCURRENCE CAUSE OF THE ¿E103 (LAMP LIGHTNING FAILURE)¿ COULD NOT BE IDENTIFIED. UPON TROUBLESHOOTING, IT WAS FOUND THAT THE CUSTOMER USED AN AFTERMARKET LAMP. THE ISSUE WAS OBSERVED DURING SET UP, THE BULB WAS REPLACED WITH A XENON LAMP, AND THE ISSUE WAS RESOLVED. A REVIEW OF THE DEVICE HISTORY RECORD FOUND NO DEVIATIONS THAT COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED ISSUE. IT HAS BEEN OVER 10 YEARS SINCE THE SUBJECT DEVICE WAS MANUFACTURED. OLYMPUS WILL CONTINUE TO MONITOR FIELD PERFORMANCE FOR THIS DEVICE.

Additional Manufacturer Narrative · 0

D2: ADDITIONAL PRODUCT CODES FDF AND FDS. THE DEVICE WAS NOT RETURNED TO OLYMPUS FOR EVALUATION. THE CUSTOMER REPLACED XENON LAMP AND RESOLVED THE REPORTED ISSUE. THE INVESTIGATION IS ONGOING. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION OR IF ANY ADDITIONAL INFORMATION IS PROVIDED BY THE USER FACILITY.

Description of Event or Problem · 0

THE CUSTOMER REPORTED TO OLYMPUS, THE EVIS EXERA III XENON LIGHT SOURCE WAS HAVING AN IMAGE PROCESSOR OR LIGHT SOURCE ERROR CODE E103 DISPLAYED; THE ISSUE WAS RESOLVED BY REPLACING THE LIGHT BULB. THE ISSUE WAS FOUND DURING SET UP. THE PROCEDURE WAS COMPLETED WITH A SIMILAR DEVICE. THERE WERE NO REPORTS OF PATIENT INJURY OR MEDICAL INTERVENTION ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1241460 EVIS EXERA III XENON LIGHT SOURCE XENON LIGHT SOURCE NWB SHIRAKAWA OLYMPUS CO., LTD. CLV-190 04953170298868

Patients

Seq Age Sex Outcome Treatment
1 Unknown