FDA Adverse Event Malfunction Summary report: N

FREESTYLE

MDR report key: 1780293 · Received July 12, 2007

Report

Report Number
2954323-2007-12531
Event Type
Malfunction
Date Received
July 12, 2007
Date of Event
June 13, 2007
Report Date
July 12, 2007
Manufacturer
ABBOTT DIABETES CARE INC, USA
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE INVESTIGATION RESULTS ARE AVAILABLE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.

Description of Event or Problem · 1

CUSTOMER REPORTED THEIR FREESTYLE BLOOD GLUCOSE MONITOR WOULD NOT POWER ON PROPERLY, AND THEY ADDITIONALLY REPORTED RECEIVING AN ERROR 4 WHEN A TEST STRIP WAS INSERTED AND A BATTERY AND BOOKLET ICON APPEARED ON THE DISPLAY. ALTHOUGH IT IS UNKNOWN IF THE METER WAS SET TO THE CORRECT UNIT OF MEASURE, THE METER IS EXHIBITING SIGNS OF THE MEMORY OVERWRITE MALFUNCTION. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE BLOOD GLUCOSE MONITORING SYSTEM NBW ABBOTT DIABETES CARE INC, USA NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK