OT ULTRA METER
Report
- Report Number
- 2939301-2010-06125
- Event Type
- Injury
- Date Received
- August 2, 2010
- Date of Event
- July 2, 2010
- Report Date
- July 12, 2010
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- PATIENT
Narratives
LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.
ON (B)(6) 2010, THE LAY-USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING AN "ERROR 2" AND "ERROR 5" ISSUE WITH A ONE TOUCH ULTRA METER. THE REPORTER INDICATED THAT THE ERROR MESSAGE ISSUES STARTED ON (B)(6) 2010, AT 7:00 AM. A HALF HOUR AFTER THE ALLEGED ISSUE BEGAN, THE PATIENT CLAIMED THAT HE DEVELOPED SYMPTOMS OF WEAKNESS, SWEATING, DIZZINESS, AND BLURRED VISION. THE PATIENT DENIED THAT HE RECEIVED ANY TREATMENT BECAUSE OF THE ALLEGED ISSUES. THE ALLEGED "ERROR 3" AND "ERROR 5" ISSUES WERE RESOLVED WITH TROUBLESHOOTING. THE METER, TEST STRIPS, AND CONTROL SOLUTION WERE REPLACED. BASED ON THE INFORMATION PROVIDED, THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE PATIENT CLAIMED THAT HE DEVELOPED SYMPTOMS WHICH CAN BE ASSOCIATED WITH SEVERE HYPOGLYCEMIA AFTER THE ALLEGED ISSUES BEGAN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | OT ULTRA METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | 3019665 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 62 YR | Life Threatening |