FDA Adverse Event Injury Summary report: N

OT ULTRA METER

MDR report key: 1780009 · Received August 2, 2010

Report

Report Number
2939301-2010-06125
Event Type
Injury
Date Received
August 2, 2010
Date of Event
July 2, 2010
Report Date
July 12, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2010, THE LAY-USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING AN "ERROR 2" AND "ERROR 5" ISSUE WITH A ONE TOUCH ULTRA METER. THE REPORTER INDICATED THAT THE ERROR MESSAGE ISSUES STARTED ON (B)(6) 2010, AT 7:00 AM. A HALF HOUR AFTER THE ALLEGED ISSUE BEGAN, THE PATIENT CLAIMED THAT HE DEVELOPED SYMPTOMS OF WEAKNESS, SWEATING, DIZZINESS, AND BLURRED VISION. THE PATIENT DENIED THAT HE RECEIVED ANY TREATMENT BECAUSE OF THE ALLEGED ISSUES. THE ALLEGED "ERROR 3" AND "ERROR 5" ISSUES WERE RESOLVED WITH TROUBLESHOOTING. THE METER, TEST STRIPS, AND CONTROL SOLUTION WERE REPLACED. BASED ON THE INFORMATION PROVIDED, THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE PATIENT CLAIMED THAT HE DEVELOPED SYMPTOMS WHICH CAN BE ASSOCIATED WITH SEVERE HYPOGLYCEMIA AFTER THE ALLEGED ISSUES BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 3019665

Patients

Seq Age Sex Outcome Treatment
1 62 YR Life Threatening