FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD

MDR report key: 17797878 · Received September 22, 2023

Report

Report Number
3003768277-2023-05260
Event Type
Malfunction
Date Received
September 22, 2023
Date of Event
September 11, 2023
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838059030
PMA / PMN Number
K130638
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TU
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED THAT THE SYSTEM WAS NOT TURNING ON. ANALYSIS OF THE SYSTEM LOG FILE CONFIRMED THE MALFUNCTION. UPON TROUBLESHOOTING, FSE FOUND THE ISSUE WITH CABINET B OF MEDIAWALL UNIT. THE FSE REPLACED THE RGB MEDIAWALL 4200. AFTER REPLACEMENT OF THE RGB MEDIAWALL UNIT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT THE SYSTEM DID NOT POWER ON SUCCESSFULLY. THE ISSUE WAS FOUND OUTSIDE OF CLINICAL USE. NO HARM HAS BEEN REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
123427 ALLURA XPER FD INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD10 00884838059030

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown