FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 17789903 · Received September 21, 2023

Report

Report Number
3003768277-2023-05242
Event Type
Malfunction
Date Received
September 21, 2023
Date of Event
August 30, 2023
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838099258
PMA / PMN Number
K200917
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED THAT THE SYSTEM WAS NOT GETTING ON. REVIEW OF THE LOG FILES CONFIRMED THE REPORTED ISSUE. IT WAS IDENTIFIED THAT THE ISSUE OCCURRED SINCE THERE WAS NO POWER TO THE SYSTEM. THE FSE CHECKED THE SYSTEM AND FOUND THAT THE MIM & NYI FUSES WERE GOOD AND THE ISSUE WAS DUE TO THE DEFECTIVE PDU (POWER DISTRIBUTION UNIT) FAN TRAY AND DCPS (DIRECT CURRENT POWER SUPPLIES). THE FSE REPLACED THE DEFECTIVE PDU FAN TRAY AND DCPS ASSEMBLY TO RESOLVE THE REPORTED ISSUE. AFTER THE REPLACEMENT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT THE SYSTEM DID NOT POWER ON SUCCESSFULLY. THE ISSUE WAS FOUND OUTSIDE OF CLINICAL USE. NO HARM HAS BEEN REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1446581 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 M20 00884838099258

Patients

Seq Age Sex Outcome Treatment
1 Unknown