FDA Adverse Event Malfunction Summary report: N

SYMMETRY

MDR report key: 17785549 · Received September 20, 2023

Report

Report Number
3007208013-2023-00045
Event Type
Malfunction
Date Received
September 20, 2023
Date of Event
May 1, 2023
Report Date
October 30, 2023
Manufacturer
SYMMETRY SURGICAL INC
Product Code
HXK
UDI-DI
00887482009727
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ME, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER NOTIFIED SYMMETRY ON 10/09/2023 THAT THE DEVICE WAS FOUND AND AVAILABLE FOR RETURNED. UPON RECEIVING THE DEVICE, IT WAS EVALUATED AND CONFIRMED TO HAVE A MANUFACTURED DATE OF 143 ( MARCH 2014). THE DEVICE SHOWED SIGNIFICANT SIGNS OF WEAR AND TEAR WITH SIGNIFICANT DAMAGE TO THE JAW INSERTS. BASED ON THE PRODUCT REVIEW AND THE RISK ASSESSMENT NO FURTHER ACTIONS ARE NECESSARY. BASED ON THE ABOVE INFORMATION, NO FURTHER ACTIONS ARE REQUIRED AND THIS CAN BE SEEN AS THE FINAL REPORT. IF ADDITIONAL INFORMATION IS OBTAINED THAT ALLEGES ANY ADDITIONAL PATIENT INVOLVEMENT OR ADDITIONAL INFORMATION PERTINENT TO THE INVESTIGATION, A SUBSEQUENT FOLLOW UP REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 0

THE COMPLAINT WAS CONFIRMED VIA PICTURES PROVIDED BY THE CUSTOMER. HOWEVER, THE PICTURE PROVIDED DID NOT SHOW ANY OF THE MARKINGS ON THE DEVICE TO DETERMINE THE LOT NUMBER OF THE DEVICE. THE DEVICE WAS DISCARDED AFTER THE PICTURES WERE TAKEN. THEREFORE, THE DEVICE CANNOT BE RETURNED AND NO MORE PICTURES CAN BE TAKEN. WITHOUT FURTHER INFORMAITON, A TRUE ROOT CANNOT BE DETERMINED. THE COMPLAINT HAS BEEN LOGGED IN THE COMPLAINT SYSTEM FOR TRACKING AND TRENDING. BASED ON THE ABOVE INFORMATION, NO FURTHER ACTIONS ARE REQUIRED AND THIS CAN BE SEEN AS THE FINAL REPORT. IF ADDITIONAL INFORMATION IS OBTAINED THAT ALLEGES ANY ADDITIONAL PATIENT INVOLVEMENT OR ADDITIONAL INFORMAITON PERTINENT TO THE INVESTIGATION, A SUBSEQUENT FOLLOW UP REPORT WILL BE SUBMITTED. THERE HAS BEEN A TOTAL OF 29,146 SOLD OF ALL LOTS WITH ONE ADDITIONAL COMPLAINT RECORDED FOR THE INSERT PLATFORM BREAKING OFF. THEREFORE, THERE IS A LOW COMPLAINT RATE. RECEIVED VIA USER FACILITY REPORT# (B)(4).

Description of Event or Problem · 0

THE CUSTOMER ALLEGED THAT DURING A DECOMPRESSION POSTERIOR LUMBAR WITH FUSION EXTENSION TO L1 AND ANTERIOR LUMBAR INTERBODY FUSION WITH VASCULAR ASSIST, HALF OF A JAW INSERT BROKE AWAY FROM THE JAW. THE PIECE FELL INTO THE PATIENT AND WAS RETRIEVED WITH NO FURTHER HARM TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1802100 SYMMETRY NEEDLE HOLDER HXK SYMMETRY SURGICAL INC 143 00887482009727

Patients

Seq Age Sex Outcome Treatment
1 Unknown