FDA Adverse Event Malfunction Summary report: N

AU2700 CLINICAL CHEMISTRY ANALYZER

MDR report key: 1777812 · Received July 30, 2010

Report

Report Number
2050012-2010-00499
Event Type
Malfunction
Date Received
July 30, 2010
Date of Event
July 8, 2010
Report Date
July 28, 2010
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
JJE
PMA / PMN Number
K003721
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CALIBRATION AND QC WAS WITHIN SPECIFICATIONS BEFORE AND AFTER THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE INSPECTED THE INSTRUMENT AND NOTICED THAT AN INADEQUATE DETERGENT WAS GOING TO MIX BAR ASSEMBLY WASH WELL, AND R1-OUTER WASH STATION WAS NOT GETTING ENOUGH WATER. THE FSE SERVICED THE INSTRUMENT AND REPLACED PARTS. AFTERWARDS, CALIBRATION AND QC PASSED, AND PRECISION WAS ACCEPTABLE. MALFUNCTION COULD HAVE AFFECTED OTHER TESTS CAUSING SERIOUS INJURY. HARDWARE ISSUE IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING FALSE HIGH INORGANIC PHOSPHOROUS RESULTS GENERATED BY THE AU2700 CLINICAL CHEMISTRY ANALYZER FOR MULTIPLE PATIENTS. THE HIGH RESULTS WERE REPORTED OUT OF THE LAB AND A DOCTOR QUESTIONED ONE OF THE RESULTS. THE ORIGINAL PATIENT SAMPLES WERE RE-TESTED THE SAME DAY AND THE CORRECTED REPORTS WERE ISSUED. IT IS UNKNOWN IF PATIENT TREATMENT WAS AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU2700 CLINICAL CHEMISTRY ANALYZER AU2700 CHEMISTRY ANALYZER JJE BECKMAN COULTER MISHIMA K.K. AU2700

Patients

Seq Age Sex Outcome Treatment
1