FDA Adverse Event Malfunction Summary report: N

VISERA ELITE VIDEO SYSTEM CENTER

MDR report key: 17773525 · Received September 19, 2023

Report

Report Number
3002808148-2023-10020
Event Type
Malfunction
Date Received
September 19, 2023
Date of Event
August 22, 2023
Report Date
November 13, 2023
Manufacturer
SHIRAKAWA OLYMPUS CO., LTD.
Product Code
HET
UDI-DI
04953170301964
PMA / PMN Number
K111425
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

D2: ADDITIONAL PRODUCT CODES- EOB, EOQ, FGB, GCJ, NWB. THE DEVICE WAS NOT RETURNED TO OLYMPUS FOR EVALUATION. THE INVESTIGATION IS ONGOING. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF ANY ADDITIONAL INFORMATION IS PROVIDED BY THE USER FACILITY.

Additional Manufacturer Narrative · 0

THIS REPORT IS BEING SUPPLEMENTED TO PROVIDE ADDITIONAL INFORMATION, BASED ON THE LEGAL MANUFACTURER'S FINAL INVESTIGATION. A REVIEW OF THE DEVICE HISTORY RECORD FOUND NO DEVIATIONS, THAT COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED ISSUE. BASED ON THE RESULTS OF THE INVESTIGATION, THE ROOT CAUSE COULD NOT BE DETERMINED, AS THE DEVICE WAS NOT RETURNED FOR EVALUATION. OLYMPUS WILL CONTINUE TO MONITOR FIELD PERFORMANCE FOR THIS DEVICE.

Description of Event or Problem · 0

THE CUSTOMER REPORTED TO OLYMPUS, THE IMAGE ON THE VISERA ELITE VIDEO SYSTEM CENTER WENT BLACK DURING PREPARATION FOR USE IN A CYTOSCOPY PROCEDURE. THE IMAGE RETURNED AFTER REBOOTING WITH ANOTHER CONNECTED SCOPE. THERE WAS NO PATIENT INJURY ASSOCIATED WITH THE EVENT NOR ANY REPORTED MEDICAL INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1986386 VISERA ELITE VIDEO SYSTEM CENTER VIDEO SYSTEM CENTER HET SHIRAKAWA OLYMPUS CO., LTD. OTV-S190 04953170301964

Patients

Seq Age Sex Outcome Treatment
1 Unknown MODEL# CYF-VH, SERIAL# (B)(6).