FDA Adverse Event Malfunction Summary report: N

EFFICIA DFM100

MDR report key: 17756599 · Received September 15, 2023

Report

Report Number
3030677-2023-03677
Event Type
Malfunction
Date Received
September 15, 2023
Date of Event
August 19, 2023
Manufacturer
PHILIPS GOLDWAY (SHENZHEN) INDUSTRIAL INC.
Product Code
MKJ
PMA / PMN Number
K110825
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MY
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS INVESTIGATION TEAM, INCLUDING PERSONNEL FROM CHINA R&D AND MALAYSIA MARKETING, CONDUCTED AN ON-SITE INSPECTION OF THE DEVICE AND BATTERY. THEY FOUND THAT THE BATTERY IS A FAKE PHILIPS BATTERY. HOSPITAL SLIM RIVER PURCHASED IT FROM EDEGENTA CENTRAL HI-TECH, WHICH IS PART OF THE EDEGENTA CONSORTIUM. EDEGENTA CENTRAL HI-TECH PURCHASED THE BATTERY FROM A LOCAL COMPANY NAMED CELESTIAL, RATHER THAN FROM THE PHILIPS MALAYSIA DEALER UMEDIC. CELESTIAL IS UNABLE TO PROVIDE EVIDENCE OF WHERE THEY PURCHASED THE BATTERY. AFTER INVESTIGATION, WE CONSIDER THE FAKE PHILIPS BATTERY CAUSED FIRE DAMAGE.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE CUSTOMER WAS USING A 3RD PARTY BATTERY IN THE DEVICE WHICH CAUSED THE DEVICE TO CATCH FIRE. THERE WAS NO PATIENT INVOLVEMENT. THE EFFICIA DFM100 DEFIBRILLATOR, MODEL# 866199, IS SUBSTANTIALLY SIMILAR TO THE HEARTSTART XL+ DEFIBRILLATOR (MODEL # 861290) AND WILL BE REPORTED IN THE UNITED STATES UNDER DEVICE MODEL # 861290.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1040811 EFFICIA DFM100 DEFIBRILLATOR MKJ PHILIPS GOLDWAY (SHENZHEN) INDUSTRIAL INC. 866199

Patients

Seq Age Sex Outcome Treatment
1 Unknown