FDA Adverse Event Malfunction Summary report: N

500LB SMART STAND WITH SCALE

MDR report key: 17751058 · Received September 14, 2023

Report

Report Number
2183887-2023-00004
Event Type
Malfunction
Date Received
September 14, 2023
Date of Event
August 14, 2023
Report Date
September 14, 2023
Manufacturer
EZ WAY, INC.
Product Code
FSA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
RISK MANAGER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE FACILITY ATTEMPTED TO REPAIR THE UNIT BY WELDING IT. THIS ACTION PREVENTS A PROPER ANALYSIS OF THE ORIGINAL WELD CONDITION. SECTION D8 - THIRD PARTY SERVICE CONDUCTED BY GE HEALTHCARE AS LISTED IN SECTION B5. SECTION H6 - NO REPORT OF INJURY TO THE RESIDENT WAS REPORTED BY THE FACILITY FOR THIS INCIDENT.

Description of Event or Problem · 0

CUSTOMER REPORTED THAT THE, "NURSING STAFF WERE TRANSFERRING PATIENT FROM HER BED TO CHAIR WITH THE LIFT. PATIENT WAS ATTACHED TO THE LIFT VIA THE STRAPS AND SLING. LIFT ARM BROKE AND PATIENT FELL ON THE FLOOR LANDING ON HER BUTTOCKS. STRAPS REMAINED ATTACHED SO THE PATIENT REMAINED SITTING UPRIGHT ON THE FLOOR." CUSTOMER REPORTED THEIR MAINTENANCE STAFF FOLLOWS A MONTHLY INSPECTION SCHEDULE FOR THE UNIT INVOLVED IN THE INCIDENT. A MAINTENANCE RECORD PROVIDED BY THE CUSTOMER DOES NOT LIST THE SERIAL NUMBER OF THE UNIT IDENTIFIED IN THE INCIDENT. THE MAINTENANCE RECORDS PROVIDED BY THE CUSTOMER SHOW THE LAST INSPECTION WAS COMPLETED ON 03-AUG-2023. PRIOR INSPECTION RECORDS WERE PROVIDED BY THE CUSTOMER DATED (B)(6) 2023 AND (B)(6) 2023 SHOWING INSPECTIONS WERE COMPLETED, THESE RECORDS DO NOT LIST THE IDENTIFIED UNIT INVOLVED IN THE INCIDENT. INSTRUCTIONS INCLUDED IN THE INSPECTION LIST, #3 RAISE AND LOWER A TEST LOAD WHILE LOAD IS ATTACHED TO STAND. CHECK ALL STRUCTURAL WELDS FOR SIGNS OF STRESS OR CRACKING. IF FOUND, REMOVE LIFT FROM SERVICE UNTIL REPAIRS HAVE BEEN COMPLETED." WEIGHT OF THE LOAD TO TEST THE UNIT IS NOT LISTED. CUSTOMER REPORTED UNIT INSPECTIONS ARE ALSO PERFORMED BY GE HEALTHCARE. THE MAINTENANCE RECORDED FROM THE GE HEALTHCARE INSPECTION SHOW THE LAST INSPECTION FOR THIS UNIT WAS COMPLETED ON 03-AUG-2023. CHECKLIST DETAILS LISTS: CHECK MECHANICAL INTEGRITY & CONDITION: NO UNSAFE, DAMAGED, DEFECTIVE, MISSING PARTS, & MORE. SECTION IS RATED AS PASS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1268361 500LB SMART STAND WITH SCALE STAND AID FSA EZ WAY, INC. S500PS

Patients

Seq Age Sex Outcome Treatment
1 77 YR Male