FDA Adverse Event Malfunction Summary report: N

NOVAPLUS HOT PACK, MEDIUM, 6X6.5

MDR report key: 17748768 · Received September 14, 2023

Report

Report Number
1423537-2023-00989
Event Type
Malfunction
Date Received
September 14, 2023
Date of Event
August 18, 2023
Report Date
October 12, 2023
Manufacturer
RAPID AID CORP
Product Code
IMD
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS REPORT WAS FILED IN ERROR. CARDINAL HEALTH IS NOT THE LEGAL MANUFACTURER OF THIS THIS DEVICE. THE LEGAL MANUFACTURER IS RAPID AID IN MISSISSAUGA, ONTARIO CANADA. THE MANUFACTURER HAS BEEN NOTIFIED OF THE EVENT.

Additional Manufacturer Narrative · 0

THE COMPLAINT WAS FORWARDED TO THE MANUFACTURING FACILITY WHERE IT IS CURRENTLY STILL UNDER INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE THE RESULTS HAVE BEEN COMPLETED.

Description of Event or Problem · 0

CUSTOMER STATED WE JUST RECEIVED A PRODUCT CONCERN FORM FROM THE GOOD SAMARITAN LAB FOR A MEDIUM HOT PACK THAT EXPLODED/LEAKED. THERE WAS NO INJURY TO PATIENT OR EMPLOYEE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2183485 NOVAPLUS HOT PACK, MEDIUM, 6X6.5 PACK, HOT OR COLD, DISPOSABLE IMD RAPID AID CORP V11450-040B VN23132-2324

Patients

Seq Age Sex Outcome Treatment
1 Unknown