FDA Adverse Event Malfunction Summary report: N

HIGH DEFINITION LCD MONITOR

MDR report key: 17745705 · Received September 14, 2023

Report

Report Number
3002808148-2023-09838
Event Type
Malfunction
Date Received
September 14, 2023
Date of Event
July 23, 2023
Report Date
November 9, 2023
Manufacturer
SHIRAKAWA OLYMPUS CO., LTD.
Product Code
FET
UDI-DI
04953170363498
PMA / PMN Number
K102379
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS RETURNED TO OLYMPUS AND EVALUATED. THE CUSTOMER ALLEGATION WAS CONFIRMED. THE LOSS OF POWER WAS DUE TO CIRCUIT BOARD FAILURE. ADDITIONALLY, IT WAS FOUND THAT THE COATING OF THE SCREEN WAS PEELING. THE INVESTIGATION IS ONGOING. A SUPPLEMENTAL REPORT WILL BE SUBMITTED ON COMPLETION OF INVESTIGATION OR IF ANY ADDITIONAL INFORMATION IS PROVIDED BY THE USER FACILITY.

Additional Manufacturer Narrative · 0

THIS REPORT IS BEING SUPPLEMENTED TO PROVIDE ADDITIONAL INFORMATION BASED ON THE LEGAL MANUFACTURER'S FINAL INVESTIGATION. A REVIEW OF THE DEVICE HISTORY RECORD FOUND NO DEVIATIONS THAT COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED ISSUE. BASED ON THE RESULTS OF THE INVESTIGATION IT IS LIKELY THE REPORTED ISSUE WAS CAUSED BY A FAULTY PRINTED CIRCUIT BOARD. HOWEVER, THE SPECIFIC CAUSE OF THE FAULTY PRINTED CIRCUIT BOARD WAS NOT ESTABLISHED AT THIS TIME. OLYMPUS WILL CONTINUE TO MONITOR FIELD PERFORMANCE FOR THIS DEVICE.

Description of Event or Problem · 0

THE CUSTOMER REPORTED TO OLYMPUS THAT THE POWER SUPPLY TO THE MONITOR DROPPED OFF SOMETIMES, THE POWER LAMP TURNED OFF AND THE SCREEN WENT BLACK. THE POWER CABLE AND VIDEO CABLE WAS REPLACED; HOWEVER, THERE WAS NO IMPROVEMENT. THE ISSUE WAS FOUND DURING A DIAGNOSTIC PROCEDURE. THERE WERE NO REPORTS OF PATIENT HARM ASSOCIATED WITH THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
391004 HIGH DEFINITION LCD MONITOR HIGH DEFINITION LCD MONITOR FET SHIRAKAWA OLYMPUS CO., LTD. OEV262H 04953170363498

Patients

Seq Age Sex Outcome Treatment
1 Unknown CV-290 VIDEO SYSTEM CENTER