FDA Adverse Event Malfunction Summary report: N

PROMETRA II PROGRAMMABLE PUMP

MDR report key: 17736976 · Received September 13, 2023

Report

Report Number
3010079947-2023-00059
Event Type
Malfunction
Date Received
September 13, 2023
Date of Event
August 24, 2023
Report Date
September 13, 2023
Manufacturer
ALGORITHM SCIENCES, INC.
Product Code
LKK
UDI-DI
00810335020228
PMA / PMN Number
P080012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A REVIEW OF THE DEVICE HISTORY RECORD, WHICH INCLUDES VERIFICATION OF ALL STEPS IN THE MANUFACTURING OF THE PUMP, VERIFICATION OF ALL FINAL TESTING PERFORMED BY/ON THE PUMP, VERIFICATION OF STERILIZATION, AND PACKAGING FOR SUBJECT PUMP WAS PERFORMED. THE REVIEW DID NOT IDENTIFY ANY NON-CONFORMANCE'S, ISSUES OR CAPAS ASSOCIATED WITH PUMP FUNCTION. DEVICE WAS NOT RETURNED FOR ADDITIONAL EVALUATION AND INVESTIGATION. AS ADDITIONAL INVESTIGATION WAS NOT PERFORMED ON THE DEVICE, A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED FOR THE ALLEGED ISSUE. SEVERAL ATTEMPTS WERE MADE BY TECHNICAL SOLUTIONS TO RETRIEVE FOLLOW UP INFORMATION RELATED TO THE ISSUE, BUT THESE ATTEMPTS WERE UNSUCCESSFUL. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A SUPPLEMENTAL MDR WILL BE SENT. INTERNAL COMPLAINT NUMBER: (B)(4).

Description of Event or Problem · 0

REPORTER FROM A PHYSICIAN'S OFFICE CONTACTED TECHNICAL SOLUTIONS REGARDING A PATIENT'S PUMP THAT WAS NOT COMMUNICATING WITH THEIR PROGRAMMER. TECHNICAL SOLUTIONS ASKED THE REPORTER TO POWER-CYCLE THE PROGRAMMER AND REINQUIRE THE PUMP. THE REPORTER STATED THAT AFTER INQUIRING, ERROR CODES 100, 114 AND 115 WERE OBSERVED. THE REPORTER STATED THAT THE PUMP'S BATTERY LEVEL WAS OKAY WHEN IT WAS LAST INQUIRED. TECHNICAL SOLUTIONS ADVISED THE REPORTER THAT A PUMP EXPLANT WAS RECOMMENDED FOR THIS ISSUE. NO ADDITIONAL INFORMATION WAS MADE AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2060941 PROMETRA II PROGRAMMABLE PUMP IMPLANTABLE INFUSION PUMP LKK ALGORITHM SCIENCES, INC. 13827 20323 00810335020228

Patients

Seq Age Sex Outcome Treatment
1 Female