FDA Adverse Event
Malfunction
Summary report: N
WATER PIK CORDLESS SENSONIC ELECTRIC TOOTHBRUSH
MDR report key: 17730343
·
Received September 12, 2023
Report
- Report Number
- 0001712259-2023-00016
- Event Type
- Malfunction
- Date Received
- September 12, 2023
- Date of Event
- August 17, 2023
- Report Date
- September 12, 2023
- Manufacturer
- WATER PIK INC.
- Product Code
- JEQ
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- 501
Narratives
Description of Event or Problem · 0
WHITE STW SENSONIC TOOTHBRUSH FROM AMAZON JULY 29 2023, WARRANTY UNTIL JULY 29 2025, 230420APA & 230410HAPA *** CHARGER AND ITS CABLE ARE BURNED .. USED TECHSEE, LOOKS LIKE THE END OF CHARGING CABLE ITSELF AND THE CHARGE BASE ARE BURNED AT PORT / CONTACT PLUG IN POINT, NORMALLY CHARGES TOOTHBRUSH 24/7, ADVISED CORRECT CHARGING REGIMEN -- REPLACED UNDER WARRANTY & WILL GET BACK FOR ENGINEERING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1173770 | WATER PIK CORDLESS SENSONIC ELECTRIC TOOTHBRUSH | POWERED TOOTHBRUSH | JEQ | WATER PIK INC. | STW03W-020 | 230420APA, 230410HAPA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Female | Other |