FDA Adverse Event Malfunction Summary report: N

FREESTYLE

MDR report key: 1772099 · Received June 27, 2007

Report

Report Number
2954323-2007-11396
Event Type
Malfunction
Date Received
June 27, 2007
Date of Event
May 29, 2007
Report Date
June 27, 2007
Manufacturer
ABBOTT DIABETES CARE INC, USA
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED AN ISSUE WITH THEIR METER WHICH SUGGESTS THE MEMORY OVERWRITE MALFUNCTION HAS OCCURRED. THE PRODUCT HAS BEEN REQUESTED FOR INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED IF THE METER IS RETURNED. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE FA16MAY2006 LETTER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT OF MEASUREMENT SETTING OF THEIR FREESTYLE BLOOD GLUCOSE MONITOR CHANGED FROM MG/DL TO MMOL/L WHICH SUGGESTS THE MEMORY OVERWRITE MALFUNCTION HAS OCCURRED. ADDITIONALLY, THE CUSTOMER STATED SHE DRANK ORANGE JUICE AND WAS EXPERIENCING DIZZINESS AND LIGHTHEADEDNESS. THERE WAS NO REPORT OF THIRD PARTY MEDICAL INTERVENTION, DEATH OR SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE BLOOD GLUCOSE MONITORING SYSTEM NBW ABBOTT DIABETES CARE INC, USA NI NI

Patients

Seq Age Sex Outcome Treatment
1 UNK