FDA Adverse Event
Malfunction
Summary report: N
FREESTYLE
MDR report key: 1772099
·
Received June 27, 2007
Report
- Report Number
- 2954323-2007-11396
- Event Type
- Malfunction
- Date Received
- June 27, 2007
- Date of Event
- May 29, 2007
- Report Date
- June 27, 2007
- Manufacturer
- ABBOTT DIABETES CARE INC, USA
- Product Code
- NBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- NO INFORMATION
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED AN ISSUE WITH THEIR METER WHICH SUGGESTS THE MEMORY OVERWRITE MALFUNCTION HAS OCCURRED. THE PRODUCT HAS BEEN REQUESTED FOR INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED IF THE METER IS RETURNED. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE FA16MAY2006 LETTER.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE UNIT OF MEASUREMENT SETTING OF THEIR FREESTYLE BLOOD GLUCOSE MONITOR CHANGED FROM MG/DL TO MMOL/L WHICH SUGGESTS THE MEMORY OVERWRITE MALFUNCTION HAS OCCURRED. ADDITIONALLY, THE CUSTOMER STATED SHE DRANK ORANGE JUICE AND WAS EXPERIENCING DIZZINESS AND LIGHTHEADEDNESS. THERE WAS NO REPORT OF THIRD PARTY MEDICAL INTERVENTION, DEATH OR SERIOUS INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE | BLOOD GLUCOSE MONITORING SYSTEM | NBW | ABBOTT DIABETES CARE INC, USA | NI | NI |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |