RIGIFLEX SINGLE-USE ACHALASIA BALLOON DILATOR
Report
- Report Number
- 3005099803-2010-03231
- Event Type
- Malfunction
- Date Received
- July 27, 2010
- Date of Event
- July 6, 2010
- Report Date
- July 6, 2010
- Manufacturer
- BOSTON SCIENTIFIC - MARLBOROUGH
- Product Code
- KNQ
- PMA / PMN Number
- K050232
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BR
- Reporter Occupation
- OTHER
Narratives
THE COMPLAINT DEVICE WAS RECEIVED INSIDE THE UNOPENED PACKAGE. VISUAL EVALUATION FOUND A DARK COLORED FIBER, 3MM IN LENGTH, INSIDE THE PACKAGE. THEREFORE, THE COMPLAINT THAT FOREIGN MATTER WAS NOTICED INSIDE THE PACKAGING WAS CONFIRMED. THE ORIGIN OF THE FOREIGN MATTER CANNOT BE DETERMINED, HOWEVER THERE IS AN INVESTIGATION IN PROGRESS TO DETERMINE THE ROOT CAUSE OF FOREIGN MATTER FOUND IN PACKAGING.
THE DEVICE NEVER LEFT BSC POSSESSION THEREFORE THERE IS NO DATE OF RETURN. THOUGH THE SUSPECT DEVICE WAS INSPECTED BY A BOSTON SCIENTIFIC EMPLOYEE, THE FORMAL INVESTIGATION AND EVALUATION OF THE DEVICE HAS NOT BEEN PERFORMED. THEREFORE, THE ROOT CAUSE HAS NOT YET BEEN DETERMINED. UPON COMPLETED OF THE FAILURE ANALYSIS FOR THIS COMPLAINT, A SUPPLEMENTAL MDR WILL BE FILED.
IT WAS REPORTED TO BOSTON SCIENTIFIC ON (B)(6), 2010 THAT A RIGIFLEX DILATATION BALLOON WAS INSPECTED AT A BOSTON SCIENTIFIC DISTRIBUTION CENTER. ACCORDING TO THE DISTRIBUTION CENTER EMPLOYEE, BASED ON AN UNRELATED DEVICE RETURNED FROM A CUSTOMER (SEE MANUFACTURER'S REPORT NUMBER 3005099803-2010-03134) A BOSTON SCIENTIFIC WAREHOUSE EMPLOYEE INSPECTED THIS RIGIFLEX DILATATION BALLOON PACKAGING. OBSERVATION OF THE PACKAGING BY A WAREHOUSE EMPLOYEE REVEALED A WOOLLIKE FIBER INSIDE THE SEALED PACKAGE. THERE WAS NO VISIBLE DAMAGED NOTED ON THE PACKAGING. THERE IS NO PATIENT OR PROCEDURE INFORMATION AS THIS DEVICE WAS NEVER SHIPPED TO A CUSTOMER AND NEVER LEFT THE BSC POSSESSION.
IT WAS REPORTED TO BOSTON SCIENTIFIC ON (B)(6), 2010 THAT A RIGIFLEX DILATATION BALLOON WAS INSPECTED AT A BOSTON SCIENTIFIC DISTRIBUTION CENTER. ACCORDING TO THE DISTRIBUTION CENTER EMPLOYEE, BASED ON AN UNRELATED DEVICE RETURNED FROM A CUSTOMER (SEE MANUFACTURER'S REPORT NUMBER 3005099803-2010-03134) A BOSTON SCIENTIFIC WAREHOUSE EMPLOYEE INSPECTED THIS RIGIFLEX DILATATION BALLOON PACKAGING. OBSERVATION OF THE PACKAGING BY A WAREHOUSE EMPLOYEE REVEALED A WOOLLIKE FIBER INSIDE THE SEALED PACKAGE. THERE WAS NO VISIBLE DAMAGED NOTED ON THE PACKAGING. THERE IS NO PATIENT OR PROCEDURE INFORMATION AS THIS DEVICE WAS NEVER SHIPPED TO A CUSTOMER AND NEVER LEFT THE BSC POSSESSION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | RIGIFLEX SINGLE-USE ACHALASIA BALLOON DILATOR | DILATOR, ESOPHAGEAL | KNQ | BOSTON SCIENTIFIC - MARLBOROUGH | M00554510 | 60188 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |