FDA Adverse Event Malfunction Summary report: N

INSULATED HOT PACK, LARGE, 6X9IN

MDR report key: 17716523 · Received September 8, 2023

Report

Report Number
1423537-2023-00987
Event Type
Malfunction
Date Received
September 8, 2023
Date of Event
July 13, 2023
Report Date
October 12, 2023
Manufacturer
RAPID AID CORP
Product Code
IMD
UDI-DI
00630140039839
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THIS REPORT WAS FILED IN ERROR. CARDINAL HEALTH IS NOT THE LEGAL MANUFACTURER OF THIS DEVICE. THE LEGAL MANUFACTURER IS RAPID AID IN MISSISSAUGA, ONTARIO CANADA. THE MANUFACTURER HAS BEEN NOTIFIED OF THE EVENT.

Additional Manufacturer Narrative · 0

THE COMPLAINT WAS FORWARDED TO THE MANUFACTURING FACILITY WHERE IT IS CURRENTLY STILL UNDER INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE THE RESULTS HAVE BEEN COMPLETED.

Description of Event or Problem · 0

CUSTOMER REPORTED HEAT PACK WAS PLACED DIRECTLY ON SKIN OF LOWER BACK AND CAUSED 2ND DEGREE BURN. NO MEDICATION WAS GIVEN AS PATIENT REPORTED THE ISSUE TO THE STAFF AFTER DISCHARGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1502543 INSULATED HOT PACK, LARGE, 6X9IN PACK, HOT OR COLD, DISPOSABLE IMD RAPID AID CORP 30104 VN23045-2021 00630140039839

Patients

Seq Age Sex Outcome Treatment
1 68 YR Male