FDA Adverse Event
Malfunction
Summary report: N
INSULATED HOT PACK, LARGE, 6X9IN
MDR report key: 17716523
·
Received September 8, 2023
Report
- Report Number
- 1423537-2023-00987
- Event Type
- Malfunction
- Date Received
- September 8, 2023
- Date of Event
- July 13, 2023
- Report Date
- October 12, 2023
- Manufacturer
- RAPID AID CORP
- Product Code
- IMD
- UDI-DI
- 00630140039839
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
Additional Manufacturer Narrative · 0
THIS REPORT WAS FILED IN ERROR. CARDINAL HEALTH IS NOT THE LEGAL MANUFACTURER OF THIS DEVICE. THE LEGAL MANUFACTURER IS RAPID AID IN MISSISSAUGA, ONTARIO CANADA. THE MANUFACTURER HAS BEEN NOTIFIED OF THE EVENT.
Additional Manufacturer Narrative · 0
THE COMPLAINT WAS FORWARDED TO THE MANUFACTURING FACILITY WHERE IT IS CURRENTLY STILL UNDER INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE THE RESULTS HAVE BEEN COMPLETED.
Description of Event or Problem · 0
CUSTOMER REPORTED HEAT PACK WAS PLACED DIRECTLY ON SKIN OF LOWER BACK AND CAUSED 2ND DEGREE BURN. NO MEDICATION WAS GIVEN AS PATIENT REPORTED THE ISSUE TO THE STAFF AFTER DISCHARGE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1502543 | INSULATED HOT PACK, LARGE, 6X9IN | PACK, HOT OR COLD, DISPOSABLE | IMD | RAPID AID CORP | 30104 | VN23045-2021 | 00630140039839 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 68 YR | Male |