FDA Adverse Event Malfunction Summary report: N

ABBOTT AXSYM SYSTEM

MDR report key: 1771451 · Received July 27, 2010

Report

Report Number
1628664-2010-00273
Event Type
Malfunction
Date Received
July 27, 2010
Date of Event
June 26, 2010
Report Date
July 1, 2010
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JJE
PMA / PMN Number
K950915
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THIS IS AN INITIAL REPORT. AN INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 1

(B)(4). TO INVESTIGATE THE CUSTOMER ISSUE AN INVESTIGATION WAS CONDUCTED WHICH INCLUDED A REVIEW OF THE COMPLAINT TEXT, THE INSTRUMENT HISTORY AND THE AXSYM SYSTEM LABELING. AN EXACT CAUSE OF THE CUSTOMER ISSUE COULD NOT BE IDENTIFIED WITH THE AVAILABLE INFORMATION. PRODUCT LABELING WAS REVIEWED AND FOUND TO ADEQUATELY ADDRESS PROBABLE CAUSES AND CORRECTIONS FOR ERRATIC RESULTS. A REVIEW OF TRACKING AND TRENDING DID NOT IDENTIFY ANY ADVERSE TRENDS ASSOCIATED WITH THIS ISSUE. A SERVICE HISTORY REVIEW OF AXSYM SERIAL NUMBER (B)(4) FROM (B)(6) 2010 INDICATES THERE WERE NO OTHER COMPLAINTS GENERATED RELATED TO THIS ISSUE. BASED UPON THE INVESTIGATION, IT HAS BEEN DETERMINED THAT THE AXSYM ANALYZER, LIST NUMBER 7A83-27, SERIAL NUMBER (B)(4), IS PERFORMING AS INTENDED. NO PRODUCT DEFICIENCY WAS IDENTIFIED.

Description of Event or Problem · 1

THE CUSTOMER STATED THE AXSYM ANALYZER GENERATED A FALSE POSITIVE AXSYM CMV IGM RESULT OF 0.67 INDEX. THE SAMPLE WAS REPEATED ON THE AXSYM, GENERATING THE SAME RESULT. THE SAMPLE WAS THEN RUN ON THE ARCHITECT I2000SR, OBTAINING A NEGATIVE RESULT OF 0.49 INDEX. A FRESH SAMPLE COLLECTED AND RUN ON THE AXSYM GENERATED A POSITIVE AXSYM CMV IGM RESULT OF 0.806 INDEX. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ABBOTT AXSYM SYSTEM AUTOMATED IMMUNOASSAY ANALYZER JJE ABBOTT MANUFACTURING, INC.

Patients

Seq Age Sex Outcome Treatment
1 AXSYM CMV IGM| AXSYM CMV IGM